Ever wonder if success in landscaping requires more than just hard work and a green thumb? Tune in to this riveting episode of Roots of Success, where host Tommy Cole sits down with industry leader Kyle Cahill. Discover how Kyle’s innovative approach to a four-day work week and the 980 work schedule not only prevents burnout but also creates a thriving, motivated team. Learn about the game-changing model of invoicing on actuals, plus how handling client requests in a better way could revolutionize your business.

 

THE BIG IDEA: 

Emphasizing Balance

 

KEY MOMENTS:

05:39 Learning from experience, growing a successful business. 07:38 Enhanced service model increased growth and satisfaction. 12:15 Explaining services, building relationships, and setting expectations. 14:19 Build trust with clients, learn from mistakes. 21:31 Managing work-life integration in a busy industry. 28:29 Finding the right property involved size and location. 31:47 Developing a sustainable campus with native plants, leadership. 38:15 Embrace integrating culture, avoiding burnout, and learning.

 

QUESTIONS WE ANSWER

What are the benefits of a four-day work week?

How to prevent employee burnout in the landscaping industry?

What is the 980 work schedule and how does it work?

How to create a sustainable work environment in a service-based business?

What is the time and materials (T&M) billing model in service industries?

How to effectively manage client expectations in landscaping services?

How to implement a detailed client intake process for better service alignment?

 

 

FOR SHOW NOTES AND MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-036-building-sustainable-teams-and-culture-with-kyle-cahill/