The mortgage and finance broking industry is at a crossroads. Technology is reshaping client expectations, and the traditional model of simply "writing loans" is rapidly evolving.

In this episode of Business Accelerator, Alex Whitlock and Jason Back explore a critical theme: building a sustainable business by focusing on the evolving needs of the customer.

The consensus is clear: the brokers who will thrive tomorrow are those who stop seeing themselves as just service providers and start becoming indispensable, trusted partners in their clients' financial lives.