Brokers often struggle with productivity, leading to long hours and unsatisfactory returns. A central issue is the high number of "hours on file", which can range from 7–9 hours for simple files to over 20 hours for complex ones.

This was the topic of discussion in this latest episode of Business Accelerator. Host Alex Whitlock and co-host Jason Back provided a framework to help brokers become more productive and efficient.

Also touched on was the standard commission model, which doesn't always align with the effort required, especially for small or complex loans.