It’s the 300th episode of The Small Business Show! We start this special episode with a conversation about some of the most important lessons we have learned over the past 6-years of recordings and guests. Then it’s on to a great interview!
Want people to remember your name? Feed them. Our guest today has built a business around making a great impression on your current and potential customers with branded boxes of goodness that will put a smile on everyone’s face. Chelsea Martin is the Co-Owner of Noms Bake Shop where they specialize in connecting you with your customers on an entirely different level than standard marketing techniques. Since we all love cookies, I’m especially interested in learning about how they have created a business around something so important to all of us. Join your hosts Shannon Jean and Dave Hamilton as we learn why Noms isn’t really a cookie company after all.
00:00:00 Small Business Show #300 for Wednesday, October 28, 2020300 Episodes of SBSTakeaways from 300 Episodes00:01:50 Support Is Available SCORE00:03:17 That which is monitored is managed00:04:16 Avoiding fear-based decisions00:05:10 The opportunity of telling your story00:06:51 The idea of action00:08:44 Learn how to give great customer service00:10:03 Reminding myself that I’m good at this!00:11:30 The value of resilience and grit00:13:55 There’s less risk than you think00:16:47 Turn off your TV!00:17:56 What do you want to know? [email protected]00:18:14 SPONSOR: BuildHR. Sync up with Kelly, Your HR Nerd. Text (720) 513-2474 to sign up.00:19:58 SPONSOR: TextExpander.com/podcast gets you 20% off your first year00:22:30 Making Great Impressions with Chelsea Martin from Noms Bake Shop00:24:52 One, Two, World Domination!Recalibrating the Cookie00:32:40 Delegating From Hobby to JobPutting Duct Tape on the ground to map out the space00:39:56 Blending work and family conversation00:43:11 Realizing who you are as a company00:45:10 Coming up with your boxing and branding00:47:10 Listen to people, Stay true to your brand00:53:40 It was a learning opportunity01:00:20 Action: Listen to your people01:03:36 Find Chelsea at GetNoms.comSBS OuttroReview The Small Business ShowThe post Chelsea Martin – Noms Bake Shop – Small Business Show Episode 300 appeared first on Business Brain - The Entrepreneurs' Podcast.