Business Essentials

A lot of business owners find it uncomfortable to provide constructive feedback to staff, and when they do it's often ineffective. Business and leadership coach, Mandy Holloway - who has examined numerous businesses across Australia - says feedback should not be about fixing someone. Instead, she says, it's about holding a mirror up to staff to make them aware of their behaviour.

Business Essentials Daily is produced by:

SoundCartel
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We all want to live happily ever after work, don’t we? And that means shoring up all those superannuation savings we’ve made over the years so there’s money in the bank come retirement. Question is, do we leave it to those huge industry or retail superannuation funds or do we take control ourselves through a self-managed super fund? Here’s some super advice from the experts, Michael Jones, Superannuation and Business Advisory Partner at Mazars, joined by Mazars Superannuation Partner Clive Todd.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

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Because of COVID-19, 2020 has brought immense opportunities for online businesses. Gabby Leibovich describes the current digital market and reflects on his own success of building and then selling the Catch group of companies for more than $1 billion. Gabby and his brother Hezi have written about their journey and they offer more than 200 tips for those looking to build their own digital empire in their new book, ‘Catch of the Decade’.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

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One of the best sales opportunities that's often ignored is customer enquiries from inbound phone calls. Colin Pearce explains how to win long-term loyal customers with his six-P's approach.

When the phone rings in your business, Colin insists, be prepared to answer promptly. And then, be positive from the outset, be precise when scheduling an appointment, be personal, and – most importantly – be polite.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

What started as an accidental hobby has become a fully-fledged business and the foundation for a perfect lifestyle in far north Queensland. Casey Willetts and her husband, Jesse, make chips, granola and muesli from naturally grown coconuts close to their home in Port Macquarie in far north Queensland. Television appearances and awards have helped build the reputation of their label. Despite offers to stock the shelves of the big supermarkets, Casey and her husband are not looking to expand.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

The idea of reducing waste is great one, but how do you start? Back in 2018, Lottie Dalziel decided to dramatically reduce her waste but quickly realised how difficult it was to find the right products and reliable information. So within just two weeks, she started online store and education platform, Banish. It not only provides consumers and businesses a one stop-shop for education and information, but an opportunity for brands to sell their eco-friendly products, if they meet the strict Banish guidelines.  

Reference

Find out how to reduce waste and what products to purchase, at Banish.

 

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Dom Crawley reckons a recession, like the one we’re in, or an industry downturn is an opportunity to re-evaluate processes, examine your waste, and focus on providing the best value for clients.

If you can maintain the discipline in the tough times, he says, you and your business will be in a better competitive position when things turn around. Despite a downturn in the building industry, Dom's concreting business BASECON has in fact grown – he explains how.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Much has been said and written about entrepreneurs and the success borne from those committed to building and growing their own business. Less appreciated are the “intrapreneurs” – those talented employees who are as committed to your business as you are. It’s those intrapreneurs that Gabby Leibovich and his brother Hezi recognised and rewarded to help grow Catch, Menu Log, Scoopon, Luxury Escapes, and other businesses, which they sold for a billion dollars about a decade after launching.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Buying a gift, at the best of times can seem like a chore, especially when it comes to corporate gifting. But what if you could outsource this to an expert and have one less thing on your to do list? Laura Szkudlarek, Founder of Gift Hunters Australia, says that corporate gifting is not a just a chance to send hamper at Christmas, but a relationship building opportunity, that should be built into your marketing strategy.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

If your employees don’t know what they’re supposed to do, how do they or even you know whether they are doing a good job? A job description is key, and it’s something that you should be updating regularly. Carmel Brown, Director of The Proven Group, explains what should go into a job description and outlines some of the common mistakes she sees business owners make.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.