Business Essentials

Leading teams can be tricky – there are different personalities, a myriad of complex human behaviours and inevitable clashes between individuals and groups. Leadership expert Zoe Routh helps clarify how you see yourself, your people and your business with her five leadership archetypes: the elder, the warrior, the diplomat, the guardian, and the pioneer. Identifying your archetype will help you gain a new perspective and self-awareness to create positive change in your organisation.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

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When a customer is upset with product or service, it’s often the frontline staff who cop the complaint. To ensure a bad situation doesn’t get worse, it’s important to know how to deal with a customer’s difficult behaviour. Customer service expert, Monique Richardson outlines strategies businesses can adopt to handle customers in different challenging situations.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Whether retirement is a long way off or just around the corner, it’s something you should always be planning for. But, retirement can be complex. You need to consider investment assets, tax implications, downsizing, superannuation and whether your money will last. Noel Whittaker, Australia’s most trusted finance writer, explains what you need to consider when investing in your future.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

So you think you’ve got a brilliant idea for a new business – and it’s going to make you a billion dollars. Well maybe it will! But much can happen between an idea in your head and a product in the market place – and plenty can go wrong in the process. So why not take a few cues from entrepreneur and digital marketing leader, Darren Moffatt. He knows just what’s involved in bringing new products to market – he’s even hosting a podcast about it.

Reference

Listen to the 'Nerds of Business' podcast episode, 'Product Ideation: How To ‘Think’ Your Way To A BILLION Dollar Business Idea'. 

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Rapid advances in technology have delivered us much better access to ideas and human capital than ever before to help grow our businesses. Futurist Steve Sammartino encourages businesses to embrace a collaborative approach to business growth. You don't have to invent new stuff – instead, some of the fastest growing companies are combining existing tools and technology to be "architects of the future".

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Getting the right balance for your staff's remuneration can be tricky, so what should you be thinking about?

It's not as simple as matching your competitors, insists HR and management consultant, Karen Gately. You should consider other factors, including incentives for salespeople, as well as non-monetary compensation.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Are you sick of not charging enough for what you do – but you don’t dare jack up your prices in case your customers desert you in droves, then sit back and listen to some salient advice from Australia’s number one business author, Andrew Griffiths. Enough’s enough, he’ll tell you. Be brave and take a leap into “expensive” territory. It’ll transform your business – and your life!

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

As people spend increasing amounts of time online, it's worth being strategic about how your business uses social media and other online tools to target potential customers. But, how much time do you really need to invest in making it work?

That's one of the biggest misconceptions about using social media, says business consultant, Nicola Moras. Author of a new book, 'Visible', Nicola says you don't need to be everywhere on social media and you don’t need to spend countless hours posting, updating or sharing content.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

‘It’s All Possible!’ – the book title sums up Rob Hartnett's positive approach to personal development and business. From positive thinking to positive action, he says we can all achieve our dreams.

Rob outlines his four-step possibility system to help us all achieve our goals. He combines his own story of personal development and achievement, with the inspirational stories of other everyday people who have overcome challenges to reach remarkable success.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Everyone has a role to play in a winning team — and leadership is an important part of that. Having played 378 games for the Essendon Football Club, footy legend Simon Madden has proven his mettle on the field both as a player and as a leader. And now, as founder of Simon Madden Consulting, Simon advises organisations on how to build winning teams. He says if you can improve your people, you can improve your business.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.