Business Essentials

After two years of a pandemic roller-coaster, with interest rates set to rise, and an election to rock things further, now’s time to focus on your business’s finances. Leading Australian financial advisor, Helen Baker, gives her top five financial mistakes businesses should avoid.

Business Essentials Daily is produced by:

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Start on time, finish on time and have an agenda. Sounds simple, but how often do we find ourselves in meetings that don't follow these three principles?

Les Watson, author of ‘Get Back An Hour In Every Day’, discusses how to free up your time at work by following some wise management strategies, along with some innovative ideas to relieve time pressures.

Business Essentials Daily is produced by:

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Fleur Heazlewood reckons that our race for more is reducing ourselves to less. Our health and wellbeing is the ‘less’, while the ‘more’ is the endless cycle of being busy. The answer, she says, is to prioritise our own wellbeing; if we do that, everything else will fall into place. Fleur shares some practical tips from her book, ‘Resilience Recipes: Making space for wellbeing that works’.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

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After 30 years of experience, one of Australia’s best real estate agents knows exactly how to navigate the "fee reduction?" question.

If you can explain why your service is better than your competitors, you shouldn’t have to compromise on price. James Tostevin’s passion for his job and disciplined work ethic helps explain why he is so good at what he does, which translates into phenomenal success. And the lessons he gives to Business Essentials can be applied to any business.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

A self-entitled employee is someone who thinks they should be paid more, who always wants promotions, the best opportunities, bonuses and take holidays only when it suits them. Often, a self-entitled employee is not particularly good at what they do, they do less work than their peers and add less value. So, how do you handle them? Workplace expert Michelle Gibbings says you need to address their behaviour regularly and methodically. She steps us through the types of conversations bosses should have with them and how to guide their thinking and expectations.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Focus less on the attributes of your products and services, and more on the way they make your customers feel.

So says Michael Solomon, author of Consumer Behaviour: Buying, Having and Being. He explains, with examples, how it’s important to put yourself in the shoes of your customers to gain a thorough understanding of what they really want from you. He also sheds light on how traditional consumer behaviour is shifting from owning to borrowing, and the blurring of online and real-world consumption.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

See omnystudio.com/listener for privacy information.

In an effort to steer public policy toward supporting small businesses, a peak organisation has drafted a 10-pillar Small Business Charter for lawmakers to follow. The CEO of the Small Business Association of Australia, Anne Nalder, says the charter has been distributed to politicians and public servants from local, state and federal governments. It is a list of guidelines for decision makers across governments to adhere to when formulating policies, so that small businesses end up having a better experience.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Preparation is so important to telephone sales – have a script, write down key objections, but most importantly "master your mindset". That's the advice from Ashleigh Hoult, founder and director of The PromoDonna. These days a lot of businesses are reluctant to do cold-calling as a business strategy and have lost the art of speaking on the phone. That paves the way for others who understand the benefits of cold-calling, so long as they know the tricks to get to the decision-maker and make a compelling case for your business.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

How we communicate matters very much to business success. It has the potential to influence awareness, understanding, trust, respect and engagement inside the workplace and ultimately staff’s willingness to collaborate. That’s according to Karen Gately, CEO of Corporate Dojo, who outlines her four key priorities to effective communication.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Show humility, be open and transparent, and be comfortable within your own skin. Those are some of the qualities of good leadership. Tony Gattari, Founder and Managing Director of Achievers Group, says charisma isn't necessarily the way to achieve great leadership – instead it's making yourself vulnerable and open with your team, and having brutally honest and fearless conversations to build mutual respect.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.