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In this episode, Jeff is joined by Josh Fowler, a shop foreman at a Chrysler dealership in Adams, New York. Josh talks about how tough it’s been to find good technicians, especially with changing job trends and not much local talent to pull from. He and Jeff swap ideas on how to bring people in and keep them around, like offering signing bonuses and bumping pay as techs level up their training.

Timestamps:
00:00 Fuccillo's influence and radio presence

08:58 Discussing repair workflow challenges

12:30 Using signing bonuses to attract talent

19:20 Exploring high school co-op opportunities

23:42 Employee training and probation process

30:55 Addressing incentive structures for young workers

32:53 Developing mentorship and skill-building plans

41:36 Building confidence through experience

45:55 Developing practical mechanical expertise

52:37 Addressing car maintenance and trade-in options

54:57 Challenges driving service advisors to leave

01:00:16 Technician networking and collaboration

01:05:01 Encouraging collaboration and knowledge sharing

01:10:26 Evaluating roles in auto repair

01:20:02 Selecting appropriate diagnostic tools

01:21:23 Addressing wages in the auto industry

01:26:20 Addressing technician problem-solving skills

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