No-show and cancellation conversations are some of the most charged and controversial among therapists. There are constant debates about whether to charge for cancellations or not, how much notice is reasonable to therapists, and how strict or flexible to be with these policies.

This week we deep dive into the huge importance of having clear policies that have been communicated to clients, building flexibility into policy to centre the therapeutic relationship, and why it’s valuable to charge what you are worth, adhere to your policies, and stand firm in your decisions.

Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.

We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.

Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram

Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram

Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram

Join us on April 26, 2025 in North Vancouver for a day of Immersive Group Clinical Consultation. This is a chance for us to get into the details of clinical work and talk about actual therapy with clients. There are only 10 spaces available, so if you are interested, send us an email at [email protected] before space runs out!

Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.

We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.

Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram

Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram

Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram