Can't Stop the Growth

Ready to coach your team to greatness? 🏐✨

In this episode, Chad chats with Jason Reed, former collegiate volleyball coach turned leadership guru. Jason shares how authenticity, trust, and falling in love with the process can take your leadership game to the next level—whether you're on the court or in the boardroom.

Tune in for stories, strategies, and a whole lot of inspiration! 🎙️

Additional Resources:

Connect with Jason on LinkedIn

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• Authenticity over Perfection: Leaders should focus on being genuine rather than trying to appear flawless. Authenticity fosters trust and connection.
• The Power of the Process: Winning or losing is secondary to learning and improving through consistent effort.
• Building Trust: Consistency and vulnerability are foundational for creating a culture of trust.
• Recruiting and Team Building: Focus on finding people who align with the team's values and vision rather than just talent.

Leadership isn't about having all the answers—it's about serving others!

In this episode, Chad dives into the Law of Addition, sharing stories practical tips to help you build trust, show care, and lead with heart.

Tune in to discover why the best leaders focus on adding value and how small acts of service can create a BIG ripple effect.

Ready to rethink leadership? Hit play now!

Additional Resources:

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• Leadership is Service: The essence of leadership lies in serving others and adding value to their lives.
• Influence Through Care: True leadership influence comes from showing genuine care for others, building trust, and fostering growth.
• Value Beyond Answers: Leaders don't need all the answers; they need to empower their teams to solve problems collaboratively.
• Ripple Effect of Leadership: The impact of leadership often extends far beyond the workplace, influencing personal and generational behaviors.

Think you need more leads to grow your trades business? Think again!

Today, Chad is introducing To the Point, that he co-hosts with his friend, Chris Yano. Together, they are uncovering why better conversions—not more traffic—are the key to growth. From mapping the customer journey to improving follow-ups and adding personality to your brand, they share fun and actionable strategies to make the most of your existing efforts.

Don't miss it!

Additional Resources:

Listen to the original episode!

Learn more about To the Point

Connect with Chris on LinkedIn

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• Conversion beats traffic: Focus on optimizing your current processes before spending more on marketing.
• Customer journey matters: Map out where potential customers drop off and fix the bottlenecks.
• Empower your team: Educate CSRs about the value of leads and how to adapt to customer personalities.
• Follow-ups are gold: Text follow-ups can recover missed leads better than calls.
• Promotions work: Same-day service guarantees and financing options help close deals.

📲What if your call center was a goldmine waiting to be unlocked? 🔓

Chad teams up with Tyson Chen, founder of Avoca, to reveal how AI is revolutionizing the trades industry. From instantly answering calls to real-time CSR coaching, Tyson shares simple strategies to boost booking rates, streamline operations, and delight customers.

It's not just about technology—it's about making every ring count. Tune in for an insightful chat that might just transform your business! 🎧

Additional Resources:

Connect with Tyson on LinkedIn

Discover more about Avoca

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• Call centers are pivotal: Optimizing the call center can unlock significant revenue opportunities for home service businesses.
• AI tools enhance, not replace: Avoca's Responder and Coach tools streamline operations and empower CSRs with real-time feedback.
• Customer patience is limited: Answering calls on the first ring significantly improves booking rates and customer satisfaction.
• Actionable data drives results: Insights like why calls aren't booked can inform business decisions and improve processes.

Kickstart your 2025 with this empowering conversation between Chad and Amy Woodall, founder of The Conscious Habit! 🚀

Amy unpacks how mastering self-leadership can transform your life and work. From tackling tough conversations with ease to building habits that actually stick, this episode is your guide to leading yourself and others with purpose.

Tune in for actionable insights and a few laughs along the way!

Additional Resources:

Connect with Amy on LinkedIn

Learn more about Conscious Habit

Check out The Conscious Habit podcast

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• Self-leadership is essential: You can't effectively lead others without mastering the ability to lead yourself.
• The inside-out approach: Many organizational problems stem from internal beliefs and patterns rather than external circumstances.
• Meet people where they are: Not everyone's growth journey looks the same—understanding individual motivations is critical.
• Habits start with awareness: Recognize the subconscious beliefs driving your behaviors to create lasting change.

Dream big, embrace the suck, and own your story!

In this Growth Factor, Chad is unpacking how achievers turn obstacles into opportunities and create their dream paths—even when it's tough.

Get ready for a mindset shift that'll inspire you to take ownership of your journey and crush excuses.

Additional Resources:

Listen to the original episode - Be a Dreamer

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• Obstacles are a mindset: Learn to reframe challenges as opportunities for growth.
• Gratitude transforms perspective: Reflecting on what you're thankful for can change how you approach tough moments.
• Ownership is non-negotiable: Take control of your journey—don't let excuses or circumstances dictate your path.
• Growth is uncomfortable but necessary: Be ready to do the hard, uncomfortable work required to reach your goals.

🎉 New Year, New Leadership Goals! 🎉

We're kicking off 2025 with The Law of Navigation! Chad is talking about charting a course for success. Whether it's reflecting on last year's wins or making small, impactful changes, we're equipping you with the tools to lead with purpose and confidence in the year ahead.

Let's make 2025 a year of growth, impact, and intentional leadership! 🚀

Additional Resources:

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• Reflect to Navigate: Taking time to evaluate past performance is critical to charting an effective path forward.
• The Power of Small Changes: Leadership growth often stems from consistent, small actions that build trust and momentum.
• Balancing Facts and Faith: Leaders need to confront current realities while maintaining faith in their vision.
• Leadership as Influence: Great leadership starts with setting a cultural tone that inspires and empowers teams to succeed.

Leadership isn't a one-and-done achievement—it's like a fitness journey!

Chad is back to unpack another law from John C. Maxwell: Law of Process. He's exploring how just 10 minutes a day can transform your leadership journey. With practical tips and relatable stories, you'll learn how small, consistent actions lead to lasting impact.

Ready to fall in love with the process? Tune in now! 💡

Additional Resources:

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• Leadership develops daily, not in a day. Consistency in small actions leads to long-term growth.
• The process is ongoing. There's no "end" to leadership development; it's about constant learning and evolving.
• Commit to daily habits. Even 10 minutes a day—reading, journaling, or reflecting—can significantly impact your leadership.
• Influence is the heart of leadership. Empowering others to solve problems and take ownership builds stronger teams.
• The process compounds. Over time, small daily efforts lead to measurable results in personal and professional growth.

Leadership isn't about fancy titles—it's about influence!

In this episode, Chad is diving into the second leadership law from John Maxwell, "Law of Influence." He is exploring how showing genuine care, living with integrity, and believing in your people can transform your leadership style. Packed with relatable stories and actionable tips, this episode will help you inspire your team, connect on a deeper level, and lead without limits.

Tune in and discover how caring a little more can take your leadership a lot further!

Additional Resources:

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• Influence Begins with Integrity: Always follow through on commitments, no matter how small, to establish trust and reliability.
• Demonstrate Genuine Care: Influence grows when people feel valued and understood. Show interest in their lives, both professional and personal.
• Inspire by Showing Up Inspired: Your energy sets the tone for your team. Arrive with enthusiasm and a commitment to support others' success.
• Believe in People: Even the most challenging team members have potential. Help them uncover their goals and work toward achieving them.
• Influence is Leadership Without a Title: Leadership is about showing care and support, not about holding a specific role or title.

🎙️ In this episode, Chad dives into John Maxwell's "Law of the Lid" and why leadership is all about raising your effectiveness.

From one-on-ones to simple acts of care, discover how small, consistent actions can transform your team and your impact. Leadership isn't about control—it's about connection.

Tune in for practical tips and inspiring insights to level up your leadership game!

Additional Resources:

Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

• Leadership effectiveness is the cap on team success; raising your lid raises theirs.
• Consistency in caring—like one-on-ones or a simple check-in—builds trust and drives engagement.
• Leadership isn't about control; it's about empowering others to own outcomes.
• Developing leadership skills starts with self-investment and preparation.