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🎙️ Train the Trainer, Part 2: The Working Interview

buy the mini-TTT- here: https://klean-freaks-university.newzenler.com/courses/mini-train-the-trainer-system

🧹 Episode Summary

In this second installment of our Train the Trainer series, Shannon Miller of KleanFreaksUniversity.com
and co-host Jamie Runco dive deep into the working interview—a crucial step for any cleaning business owner who wants to hire smarter, train better, and protect their company.

Learn how to legally structure a working interview, what documents you must have signed, and how to observe not just cleaning skill but mindset, initiative, and professionalism. You’ll also hear how to set clear boundaries, evaluate new hires with confidence, and make the right call—fast.

🧾 Key Talking Points

• Why the working interview is your secret weapon for safer, smarter hiring
• Four essential forms you need: ID, emergency contact, job-description acknowledgment, and working-interview agreement
• How to pre-screen and meet candidates safely before they step inside a client’s home
• What to look for beyond technique—attitude, teamwork, and respect matter more than perfection
• Using score sheets to evaluate effort, teachability, and communication
• Professional ways to close out a working interview—no shaming, no drama
• Paying same day and reinforcing your company’s standards
• How the Train the Trainer process helps you build leaders, not just cleaners

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Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

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Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

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📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie