Cleaning Business Life

CBL EP 151 Maria Perez PT 2 Wrong Address, Right To Come Home


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This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

I n This Episode, We Cover:

  • The Maria Perez case recap
    • What happened the day of the shooting
    • Why this hits so close to home for cleaning business owners
    • New updates: charges filed, bond amount, fines, and legal direction so far
  • Worker classification & liability (W-2 vs 1099)
    • How your employment structure impacts safety requirements
    • Why 1099 cleaners should carry their own insurance
    • How liability, general liability, workers’ comp, and bonding come into play
    • Why “it’s just my husband and I” or “we’re a small team” is not protection
  • Safety protocols every cleaning business needs NOW
    • Standardized arrival protocols: knock, announce, ring, then unlock
    • Using photos of the property (from walkthroughs or Zillow/online listings)
    • Address verification: house number, street name, cross streets, and landmarks
    • Mandatory check-in systems (Slack, text, Life360, Jobber, etc.)
    • Locking the door after entry for both residential and commercial cleans
  • Technology & tools for safer operations
    • How CRMs like Jobber help with mapping, address validation, and notes
    • Using photos, notes, and face recognition tools to help homeowners identify who’s arriving
    • Why documentation isn’t just “nice to have” – it’s part of your risk management
  • Violence in the workplace & legal obligations
    • Jamie’s California requirements: violence in the workplace safety meetings & logs
    • Why safety meetings, sign-offs, and written protocols matter
    • How to build a simple but effective safety log your team actually uses
  • Real-life stories from the field
    • Wrong address scares and how they were resolved
    • Walking in on guests or homeowners unexpectedly
    • The emotional toll of these close calls and why they must be taken seriously
  • Industry-wide implications
    • Why this

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

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Cleaning Business LifeBy Shannon Miller & Jamie Runco

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