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Every cleaning business owner eventually faces the dreaded moment when they must decide whether to keep struggling with a difficult employee or let them go. 

This raw, candid conversation dives deep into the realities of employee termination, offering practical wisdom for those agonizing over toxic workplace situations. We have all worked in a toxic environment at one point in our working careers.

We also share the precise warning signs that indicate it's time to part ways with staff members – from the employee who consistently gives "underpaid vibes" complaints to those who damage client relationships through poor communication. The unmistakable red flag? 

There is also a reference to Dan Kennedy, ad copy guru, he has a famous saying for when it's time to part ways with a client's that mis behave. 

"When you find yourself waking up three mornings in a row thinking about an employee problem. As the saying goes, if they're consuming that much mental space and you're not sleeping together, it's time for them to go."

The cornerstone of successful termination is proper documentation. We walk through exactly what this means: starting with verbal warnings (which you must document in your calendar), followed by written documentation, and finally termination if behaviors don't improve. Without this crucial paper trail, you're vulnerable to unemployment claims

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

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Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

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Until next time—keep showing up, keep sh...