Cleaning Business Life

CBL Episode #118 Beyond the Reach: When Specialty Cleaning Becomes a Liability-We are specifically talking about Popcorn Ceilings...


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Tackling popcorn ceilings might seem like a straightforward cleaning task, but as experienced professionals reveal in this candid discussion, it's anything but simple. These textured ceilings, popular in the 1970s as apartment sound barriers, present unique challenges that can quickly turn a standard cleaning job into an expensive nightmare.

The conversation dives deep into why popcorn ceiling cleaning requires specialized techniques and careful consideration. Most importantly: keep it dry! Attempting to clean these ceilings with liquid or a damp mop will likely result in ceiling damage, as the plaster material easily absorbs moisture and begins to crumble. This creates a cascade of falling debris that can damage floors, furniture, and your business reputation. The proper approach involves gentle vacuuming with specialized attachments and extraordinary patience, making this a job that's not scalable for teams but rather an owner-operator specialty service.

Pricing strategies and liability protection take center stage as the hosts emphasize the importance of charging appropriately for this labor-intensive work. Starting at a minimum of $250 and potentially reaching $1,000 or more depending on square footage, this isn't a service to undervalue. Smart business owners will have clients sign liability waivers, create detailed equipment checklists, and carefully track time spent on these specialty jobs. Understanding your insurance coverage and deductibles becomes critical, as damage resulting from improper popcorn ceiling cleaning could easily exceed standard deductible amounts of $1,500-5,000. The message is clear: if you lack experience with popcorn ceilings, either decline these jobs or practice extensively in your own home before offering this as a commercial service. Your business reputation and financial stability may depend on making the right choice.


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Cleaning Business LifeBy Shannon Miller & Jamie Runco

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