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Ever wonder what it takes to transform a solo cleaning gig into a thriving business with prestigious commercial contracts? Allison Redman's story is a masterclass in persistence, vision, and seizing opportunity.

As a single mother who moved to Ellensburg without knowing a soul, Allison built her cleaning business from scratch through community outreach and exceptional service. Her journey took a dramatic turn when she landed a contract cleaning a historic 1910 train station - a 10,500-square-foot architectural gem complete with chandeliers, terrazzo floors, and century-old woodwork that required specialized care.

"I kept planting that seed with them," Allison reveals, explaining how she pursued this dream client for over a year before securing the contract. The victory wasn't without challenges - she nearly lost the opportunity to an underbidder but refused to give up, boldly reaching out to the CEO on a weekend to make her case. Her passion and persistence paid off.

The most fascinating part? Allison's cleaning was so thorough that clients complained about shoes squeaking on the immaculately clean floors! This dedication to quality has earned her "Best of Kittitas County" awards two years running and established her as the go-to cleaner for historic properties throughout her region.

For cleaning business owners struggling with growth hurdles, Allison offers candid insights about overcoming the fear of hiring, the importance of quality control, and how networking through local business organizations created a pipeline of premium clients. Her story proves that with vision and determination, a cleaning business can become something truly extraordinary.

Ready to transform your own cleaning business? Subscribe to our new series showing exactly how to boost your income with short-term rental cleanings and co-hosting for just $7/month. First episode drops next week!

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Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

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Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

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Because in life — and in business — clean is just the beginning.

— Shannon & Jamie