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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Host: Coach Chris Cotton
Network: Aftermarket Radio Network
Episode 247 – Leaders Eat Last… But Don’t Starve
In this episode, Coach Chris Cotton dives into Simon Sinek’s concept from Leaders Eat Last and applies it directly to the auto repair industry.
Topics Covered:
What “leaders eat last” really means
The difference between sacrifice and self-neglect
How leadership creates psychological safety in your shop
Why burned-out owners hurt culture
Tactical ways to protect your energy while still serving your team
📄 Episode Description (For Apple / Spotify)
What happens when you walk out of your shop and realize you never ate lunch?
In Episode 247 of The Weekly Blitz, Coach Chris Cotton explores Simon Sinek’s powerful leadership concept from Leaders Eat Last — and how it applies to auto repair shop owners.
Leadership means sacrifice. But does it mean burnout?
This episode challenges shop owners to protect their people without starving themselves in the process.
If you’ve ever carried the weight of your shop on your shoulders… this one’s for you.
🤝 Featured Collaboration
This episode highlights the launch and growth of Shop Talk Her Way, a podcast dedicated to honest conversations, leadership development, and real experiences — especially for women in automotive, but valuable for anyone leading a team or business.
🎧 Sponsor Message
This episode of The Weekly Blitz is brought to you by Shop Marketing Pros.
Shop Marketing Pros specializes in marketing for auto repair shops — not generic marketing fluff. From websites and SEO to paid ads and branding, they focus on strategies that actually drive car count, improve ARO, and support profitable growth.
If you’re ready for marketing with accountability and industry understanding, check them out and let them know The Weekly Blitz sent you.
🎙️ Podcast Network
The Weekly Blitz is proud to be part of the Aftermarket Radio Network, home to some of the most trusted voices and podcasts in the automotive aftermarket.
Be sure to explore the network for more shows focused on leadership, operations, technology, and the future of automotive.
📌 Listen, Subscribe & Share
If this episode resonated with you:
Subscribe to The Weekly Blitz
Check out Shop Talk Her Way
Share this episode with someone who cares about leadership done right
Strong leaders build strong teams — and strong teams build strong shops.
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Host: Coach Chris Cotton
“Communities are regulating repair capacity out of existence… and they still expect same-day service.”
“At some point, towns are going to run out of places to fix the cars they depend on.”
“The bay shortage isn’t just a market problem—it’s a permitting problem.”
Data/Pressure
4. “Vehicles per bay hit about 253 by 2022—and it’s projected to top 261.”
5. “More cars. More complexity. Fewer bays. That’s the squeeze.” Productivity / ‘One tech’
6. “If you want more capacity, stop hunting bays and start hunting waste.”
7. “Most shops don’t have a technician shortage. They have a productivity leak.”
8. “Every owner knows the one technician I’m talking about.”
9. “Imagine every shop releasing one dead-weight tech back into the pool—suddenly half the industry improves.”
Owner shortage
10. “You don’t have a capacity problem—you have a leadership pipeline problem.”
11. “The technician shortage hurts production. The shop owner shortage threatens the industry.”
Consolidation / Collision
12. “Collision repair is showing us the future: consolidation accelerates when succession fails.”
🎧 Sponsor Message
This episode of The Weekly Blitz is brought to you by Shop Marketing Pros.
Shop Marketing Pros specializes in marketing for auto repair shops — not generic marketing fluff. From websites and SEO to paid ads and branding, they focus on strategies that actually drive car count, improve ARO, and support profitable growth.
If you’re ready for marketing with accountability and industry understanding, check them out and let them know The Weekly Blitz sent you.
The Weekly Blitz is proud to be part of the Automotive Repair Podcast Network, home to some of the most trusted voices and podcasts in the automotive aftermarket.
Be sure to explore the network for more shows focused on leadership, operations, technology, and the future of automotive.
📌 Listen, Subscribe & Share
If this episode resonated with you:
Subscribe to The Weekly Blitz
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, download the ARPN App at https://automotiverepairpodcastnetwork.com/app
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Host: Coach Chris Cotton
Network: Aftermarket Radio Network
Guest: Coach JeanAnn SaintGrace
Title : Real Leadership, Real Voices: Shop Ownership, Coaching, and Shop Talk Her Way
📄 Podcast Description
In Episode #245 of The Weekly Blitz, Coach Chris Cotton sits down with Coach JeanAnn SaintGrace — former shop owner, industry coach, and host of the podcast Shop Talk Her Way.
This episode is all about real-world leadership in the automotive industry. JeanAnn shares her journey as a shop owner, the lessons learned from running a business in the trenches, and how those experiences shaped her coaching philosophy today. This isn’t theory — it’s perspective earned through experience.
Chris and JeanAnn also dive into their new collaboration, the importance of elevating meaningful conversations in automotive, and why Shop Talk Her Way is creating space for voices and leadership styles the industry needs more of.
This episode is honest, grounded, and packed with insight for shop owners, managers, service advisors, and anyone serious about leading well in this industry.
🛠️ What You’ll Learn in This Episode
JeanAnn SaintGrace’s background as a former shop owner
How real ownership experience shapes better coaching
The leadership lessons you only learn by being in the trenches
Why representation and authentic voices matter in automotive
The mission behind Shop Talk Her Way
What this new collaboration means for shop owners and leaders
Why strong leadership beats shortcuts every time
🤝 Featured Collaboration
This episode highlights the launch and growth of Shop Talk Her Way, a podcast dedicated to honest conversations, leadership development, and real experiences — especially for women in automotive, but valuable for anyone leading a team or business.
🎧 Sponsor Message
This episode of The Weekly Blitz is brought to you by Shop Marketing Pros.
Shop Marketing Pros specializes in marketing for auto repair shops — not generic marketing fluff. From websites and SEO to paid ads and branding, they focus on strategies that actually drive car count, improve ARO, and support profitable growth.
If you’re ready for marketing with accountability and industry understanding, check them out and let them know The Weekly Blitz sent you.
🎙️ Podcast Network
The Weekly Blitz is proud to be part of the Aftermarket Radio Network, home to some of the most trusted voices and podcasts in the automotive aftermarket.
Be sure to explore the network for more shows focused on leadership, operations, technology, and the future of automotive.
📌 Listen, Subscribe & Share
If this episode resonated with you:
Subscribe to The Weekly Blitz
Check out Shop Talk Her Way
Share this episode with someone who cares about leadership done right
Strong leaders build strong teams — and strong teams build strong shops.
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Host: Coach Chris Cotton
Network: Aftermarket Radio Network
Episode Title: Celebrate the Win… Then Keep Moving
Podcast Description (Apple Podcasts / Spotify)
What happens when you hit a big goal… and your coach barely pauses before handing you the next one?
In this episode of The Weekly Blitz, Chris Cotton dives into the tension between celebrating wins and maintaining momentum — from both sides of the coaching relationship. Sparked by a personal weight-loss milestone that was quickly followed by a new target, Chris reflects on what accountability really looks like, why great coaches don’t linger on success, and how a simple pause — just one more beat — can make people feel seen without slowing progress.
This episode is a must-listen for shop owners, leaders, and coaches who want to push people forward without losing the human element along the way.
📝 Show Notes
⏱️ Episode Overview
Coaching is about progress — not comfort. But does that mean we skip celebration entirely?
In this episode, Chris Cotton shares a personal coaching moment that led to a deeper realization about how wins are acknowledged, why accountability partners often move on quickly, and how leaders can strike a better balance between recognition and forward momentum.
This isn’t about trophies or praise — it’s about reinforcing discipline while keeping people engaged, motivated, and seen.
🔑 Key Topics Covered
Why great coaches don’t linger on wins
The difference between celebrating progress and getting stuck in it
A personal story about weight loss, coaching, and unexpected emotions
How shiny-object celebration can kill momentum
The real job of accountability partners and coaches
Why high performers need direction more than motivation
The concept of “one more beat” — pausing just long enough to acknowledge effort
How shop owners and leaders can apply this with technicians, advisors, and managers
Recognizing progress without lowering standards
🧠 Key Takeaways
Coaches move on quickly on purpose — not because they don’t care
Momentum matters, but so does feeling seen
You don’t need fireworks or long celebrations — just intentional recognition
One extra pause can strengthen trust without slowing progress
Great leadership balances pressure with humanity
📣 Sponsor Message
This episode is brought to you by Shop Marketing Pros — a marketing partner that doesn’t just sell ads, but actually understands the auto repair industry.
Chris recently joined Brian on the Auto Repair Marketing Podcast to discuss “The Most Important KPI You’re Not Tracking” — a conversation that highlights why it matters when your marketer is plugged into real industry conversations.
It’s good to know your marketing partner is thinking, learning, and bringing meaningful insights forward — not just pushing clicks.
📻 Network Shout-Out
Proud to be part of the Aftermarket Radio Network, where shop owners and industry leaders come together to share real conversations that move the aftermarket forward.
👊 Final Thought
Progress doesn’t stop — but it feels better when it’s recognized.
Celebrate the win.
Pause for one more beat.
Then keep moving.
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Host: Coach Chris Cotton
Network: Aftermarket Radio Network
Episode Title: Some People Can Only Take You So Far
In this episode of The Weekly Blitz, Chris Cotton dives into one of the toughest leadership realities in business: recognizing when people have reached their capacity ceiling. From service advisors who cap sales to employees who unknowingly hold organizations hostage, this episode challenges shop owners to confront fear-based thinking and lead with clarity.
Chris explains why it’s never as bad as your mind tells you it will be — and how growth often lives on the other side of uncomfortable decisions.
Topics Covered:
Capacity ceilings in service advisors
The danger of hostage thinking
Why great employees aren’t always the right employees
How fear exaggerates outcomes
Leadership decisions that unlock growth
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Episode Title: It’s Easy to Contract When You Should Be Expanding
Host: Coach Chris Cotton
Network: Aftermarket Radio Network
What if the real communication problem isn’t what you said… but what the other person heard?
In this full-length episode of The Weekly Blitz, Coach Chris Cotton devotes an entire show to one of the most overlooked leadership skills: making sure communication actually lands. Using a personal story about taco salad from his youth, Chris breaks down why assumptions derail teams, how leaders unintentionally create confusion, and what it really takes to ensure understanding—at work, at home, and everywhere in between.
If you’ve ever said, “That’s not what I meant,” this episode is for you.
Episode Summary:
In “The Taco Salad Lesson: Communication That Actually Lands,” Coach Chris Cotton explores why communication breaks down even when intentions are good. Through a relatable childhood story and real-world leadership examples, this episode dives deep into the difference between hearing and listening, the danger of assumptions, and how leaders can verify understanding before problems show up.
You’ll learn:
Why intent does not equal impact
The difference between hearing and listening
How assumptions quietly wreck teams
Simple ways to confirm understanding
Why clarity is a form of respect
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Episode Title: It’s Easy to Contract When You Should Be Expanding
Host: Coach Chris Cotton
Network: Aftermarket Radio Network
When business feels uncomfortable, most shop owners don’t pause — they panic.
They pull back marketing.
They delay hiring.
They cancel training.
In this episode of The Weekly Blitz, Coach Chris Cotton tackles one of the most dangerous instincts in business: contracting when expansion is required.
This conversation is about leadership under pressure — and why fear-based decisions quietly kill long-term growth. Coach Chris breaks down why contraction feels responsible, why it’s often the wrong move, and how the best-performing shops expand strategically when others retreat.
This is not about reckless growth.
It’s about intentional expansion — expanding systems, leadership, visibility, and execution when it matters most.
If you’ve been feeling squeezed, uncertain, or tempted to “wait and see,” this episode will challenge that thinking — and give you a better path forward.
⏱️ EPISODE TIMESTAMPS
00:00 – 02:45
🔥 Opening Hook: Why contraction feels safe — and why it’s dangerous
02:45 – 08:30
🧠 Why shop owners contract under pressure (fear vs leadership)
08:30 – 14:45
📈 What expansion really means (hint: it’s not always a new building)
14:45 – 16:15
🎯 Mid-Roll Sponsor: Shop Marketing Pros
16:15 – 22:30
🏗️ Expand or slowly shrink: the real cost of waiting
22:30 – 25:00
🚀 Final close + Aftermarket Radio Network mention
💡 KEY TAKEAWAYS
Contraction is emotional. Expansion is strategic.
Pausing marketing is usually the most expensive decision you can make.
Expansion doesn’t mean reckless growth — it means intentional investment.
Slow shops don’t need less visibility — they need better execution.
Leadership shows up before confidence does.
🔊 QUOTABLE LINES
“Contraction is easy. Expansion is leadership.”
“Markets don’t reward fear — they reward presence.”
“If your shop is slow, question execution before demand.”
“There is no neutral — you’re either expanding capability or shrinking your future.”
“Confidence doesn’t come before action. It comes after.”
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
Episode Summary
By the second week of January, most shop owners are already questioning their plans, their numbers, and sometimes themselves. In this episode of The Weekly Blitz, Coach Chris Cotton breaks down why that feeling is not failure—it’s feedback.
This episode is all about making your first smart course correction of the year without panic, emotional decisions, or abandoning a plan that still deserves time to work. If January hasn’t gone exactly how you expected, this episode will help you reset, refocus, and move forward with clarity and confidence.
🔑 What You’ll Learn in This Episode
Why January rarely starts the way we picture it—and why that’s normal
The difference between failure and feedback in the early weeks of the year
A simple 3-question framework to make intelligent course corrections
What shop owners should not change yet in week two of January
One tactical move that can create immediate momentum without discounting
How discipline—not hype—sets winning shops apart early in the year
🛠️ Key Takeaways
January doesn’t reward optimism—it rewards process
A slow start does not mean a bad year
Most early-January mistakes are emotional, not strategic
Small, fast corrections beat big reactive changes
Momentum is built by staying in the game, not starting over
📋 Action Step for This Week
Before making any big changes, sit down and answer these three questions:
What did I assume that turned out to be wrong?
What’s working better than I expected?
What am I overreacting to?
Then choose one tactical improvement to focus on this week—starting with follow-up on declined or unsold work.
🤝 Episode Sponsor
This episode is brought to you by Shop Marketing Pros.
Shop Marketing Pros helps auto repair shop owners build consistent, long-term growth strategies that actually work—especially during slower or unpredictable seasons like January. If you’re looking for marketing that supports your business instead of stressing you out, visit ShopMarketingPros.com.
🎧 About The Weekly Blitz
The Weekly Blitz is a short-form, tactical mindset podcast for auto repair shop owners who want clarity, confidence, and consistent execution in their business. Hosted by Coach Chris Cotton, each episode delivers real-world insight you can apply immediately in your shop.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
✅ SHOW NOTES — “If You Build It, They Will Come (But Only If You Build the RIGHT Thing)”
The Weekly Blitz with Coach Chris Cotton
Presented by Shop Marketing Pros
Episode Summary
This episode dives into the Field of Dreams mindset and how the legendary line “If you build it, they will come” applies to auto repair shops — but with a modern twist. Coach Chris Cotton breaks down why so many shop owners build the wrong things, delay the right things, or avoid the hard things, and how that mindset stalls growth, profit, and momentum.
You’ll walk away with real, tactical actions to build the processes, team, customer experience, and culture that actually attract customers — not just hope they show up.
Big Ideas from Today’s Episode
1. Vision requires courage, not permission.
Ray Kinsella didn’t wait for the neighborhood to approve his baseball field — and neither should you wait to build the systems your shop needs.
2. “Build it” means building the right foundation: Clear processes
A signature customer experience
A team that buys into the mission
A brand customers trust instantly
3. Your shop’s experience IS your marketing.
If people walk out feeling great, they will talk. If they don’t feel anything… they won’t remember you.
4. Fear delays momentum — and delayed momentum kills profit.
If you already know what needs to be built, the cost of waiting is higher than the cost of
starting.
5. The Field of Dreams Action List:
Build a system people can feel
Build consistent standards
Build a reputation you earn, not buy
Build the future version of your shop, not the fearful version
Coach’s Tactical Homework
Before the next episode, write down:
What are you building right now?
What do your customers actually need you to build?
What’s the ONE thing you’ve avoided building because it scares you?
If you disappeared tomorrow, what would people miss about your business?
Your answers tell you whether you’re building a baseball field… or just mowing grass.
Sponsor — Shop Marketing Pros
For auto repair shops ready to attract better customers and build a brand worthy of attention, connect with Shop Marketing Pros. They’re the trusted experts who bring clarity, strategy, and real results. 👉 Visit them to level up your marketing game.
Explore more industry-leading podcasts at:
📲 AutomotiveRepairPodcastNetwork.com
Download the mobile app for Apple & Android for fast, easy access to every show.
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
To listen to more episodes, make sure and go over to iTunes and or Spotify.
Don't forget to rate and review us!
Finish Strong Series: “Planning, Not Wishing — The Simple 3-Page Plan for Q1”
Presented by Shop Marketing Pros — your marketing engine for 2025 and beyond.
Episode Summary
In the final part of the Finish Strong Series, Coach Chris Cotton delivers the ultimate shop-owner reset: a simple, no-fluff, highly actionable 3 Page Plan to launch Q1 with focus, clarity, and momentum.
No corporate complexity.
No overstuffed binders.
No 27-goal “strategy lists.”
Just a tight, practical plan built around what ACTUALLY moves the needle in the first 90 days of the year.
If you want 2025 to be different — truly different — it starts with this.
What You’ll Learn in This Episode
✔️ Why Most Shop Plans Fail
The traps: too big, too confusing, too vague, not shared with the team.
✔️ Page 1 — The Reality Check
Chris walks through the exact questions and assessments needed to understand:
What worked
What failed
What must be fixed first
The ONE thing that will drive the biggest Q1 win
✔️ Page 2 — The Goals That Matter
A focused, data-driven list of goals every shop should set for Q1, including:
ARO
Car count
Tech productivity
Labor GP%
Parts margin %
Customer experience targets
The 3 behaviors that directly improve all of them
✔️ Page 3 — The Action Calendar
This is where the magic happens:
Who is responsible
What happens weekly
What gets tracked
How accountability works
How meetings tie it all together
How to create a 90-day cadence that keeps the team aligned
✔️ How to Turn This Into a Team Tool, Not an Owner Document
Because a plan that lives in your head doesn’t change your shop — only a plan your team understands and owns can do that.
Why This Episode Matters
Most shop owners “hope” January will be better.
Hope isn’t a plan.
A clear, simple, actionable plan is the difference between repeating another year… and creating a breakthrough one. This episode hands you the structure to do exactly that.
Sponsored By: Shop Marketing Pros
Special thanks to Shop Marketing Pros for supporting this episode. If you want stronger branding, better online visibility, and more cars in your bays, go to ShopMarketingPros.com — they’re the real deal.
Connect with Chris:
AutoFix-Auto Shop Coaching
www.autoshopcoaching.com
www.aftermarketradionetwork.com
940-400-1008
Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
YouTube: https://bit.ly/3ClX0ae
Email Chris: [email protected]
The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
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