This stupid computer frozen again. That's the third time today. Hi, Samuel, can you come take a look at my PC? It's acting up again. It must have a virus or something. 

Just give me a second. I'll be right up. I run a virus scan on your PC computer and it turns out that you have a lot of infected files. 

But I'm quite careful when I'm browsing the internet. I have no idea how I could have picked up a virus.

 Well, you have to make sure that your anti-virus software is updated regularly. Yours wasn't up to date，that is probably what was causing your problems. 

Okay. Anything else? 

Yeah, try not to kick or hit the computer. 

Oh, yeah, sorry about that.