The Audible-Ready Sales Podcast

Communicating Customer Needs Internally


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Today, Tim Caito joins Rachel to discuss how to communicate the needs of the customer internally, centering the conversation around three high-level concepts: the external sale, the internal sale, and achieving an ideal outcome using two-way guidance. In the course of the episode, he shares best practices on gathering necessary customer and internal requirements, finding the right balance between the customer’s view of a great outcome and that of your company, aligning with the customer’s Decision Criteria, and overcoming common internal bottlenecks.

Here are some additional resources:
  • Get MEDDICC Certified on Ascender!
  • Aligning Sales Planning and Execution Disciplines | Ascender Course
  • Creating a Political Advantage | Ascender Course
  • Executing Your Discovery Strategy | Ascender Course
  • Negotiation Foundation & Mindset | Ascender Course
  • Key Ways to Prepare for Customer Anchors in Sales Negotiations | Ascender Article
  • Aligning to Win | Ascender Article
  • Hesitant Buyers? Aligning Your Solution to Corporate Initiatives | Ascender Article
  • Our Best Content on Decision Criteria | Ascender Article
  • Enabling the Internal Sell | Podcast
  • Navigating Anchors and Trades in Sales Negotiation | Podcast
  • Aligning with Corporate Initiatives | Podcast

Visit Ascender, a platform designed solely for salespeople who own a quota. If you enjoy the Audible-Ready Sales Podcast, Ascender is perfect for you! We put out content every day with insights to help you level up in your sales career.


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The Audible-Ready Sales PodcastBy Force Management

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