Your ability to communicate effectively when communication is hard is one of the most important skills you need to have a successful practice.

A common shituation is where a client tells you that their medical doctor has told them not to have care with you.

In this episode of the podcast I break down exactly how to (and how not to!) handle this shituation!

I also give my top 5 influence literature books:

To register for the "Communicating to Improve Patient Care" Online Workshop https://www.tickettailor.com/events/unitedchiropracticassociation/729685

To learn more about the Kids Summit https://www.thekidssummit.com/

To learn more about the Difficult Situations Workshop https://insideoutpractices.com/deep-dive-mastery-of-difficult-situations

For more information about The Daily Interactions Workshop https://insideoutpractices.com/mastery-of-daily-interactions