Community Conversations

Community Conversations

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Community Conversations episodes

  • Podcast: Conversations with Community Managers – Nick Wallander

    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”







    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:



    * What’s your best advice for someone just starting out in Community Management?* What are your best practices for increasing community engagement?* How improv training can improve your community management skills!





    Episode #54 features Nick Wallander, Social Media Consultant at Humana.



    Join us as we chat with Nick about his journey to community at Humana, how his improv training helps him identify and interact with different community audiences, and more!








    20 min
  • Keri Kersten, Stepan Company





    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”



    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:



    * What’s your best advice for someone just starting out in Community Management?* What are your best practices for increasing community engagement?* How to talk to people when data is their love language.











    Episode #53 features Keri Kersten, Global Internal Communications and Change Management at Stepan Company.



    Listen in as we chat with Keri about her 10-year in the making business plan, how she frames her community building as empowerment, talking data as a love language and more!


    25 min
  • Peter Broadley, CSA Group





    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”



    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:



    * What’s your best advice for someone just starting out in Community Management?* What are your best practices for increasing community engagement?* How to start a running club wherever you go!



    Episode #52 features Peter Broadley, Manager, Community Development and Engagement at CSA Group.











    Peter + TheCR Connect Run Club





    Listen in as we chat about how Peter uses in-person events to drive online participation, how joining a working group has impacted his community and the innate ability of community managers to create meaningful interactions wherever they go. Oh, and if you’re in the Toronto area drop Peter a line and join his co-working group!
    21 min
  • Conversations with Community Managers – Andrew Mishalove




    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

    Episode #51 features Andrew Mishalove, Technical Community Manager and Strategist Company at Dell Boomi.
    Listen in as we chat about Andrew’s recent migration to the Salesforce Community Cloud, and how this move has facilitated a comprehensive customer journey solution for their customer community. We also discuss how empathy is a superpower, and learn the story behind the fortune seen below!
     
    This podcast was recorded in partnership with Salesforce. To learn more about the Salesforce Community Cloud visit our Vendor Resource Center.
    24 min
  • Jeff Merrell, Northwestern University MSLOC




     
    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

    Episode #50 features Jeff Merrell, Associate Director , MS in Learning & Organizational Change Program.
    Listen in as we chat about the role of community impacts learning in organizations, the challenges of a learning-focused community and the foundations of social learning theory.
    29 min
  • Conversations with Community Managers – David, Domine




    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

    Episode #49 features David Domine, Director of Training at Christian Brothers Automotive. Listen in as we chat about the unique challenges of working with a community of franchises and how best to manage a platform migration. Seriously, David has the best outline for migration planning that we’ve ever seen!
    21 min
  • Conversations with Community Managers – Oonagh McQuarrie, Massage Envy

    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

    Episode #48 features Oonagh McQuarrie, Content Creation & Engagement Manager at Massage Envy. Listen in as we chat about the unique challenges of working with a franchisee community, how epic fails lead to great engagement and why enthusiastic plate spinning is an Olympic event every community manager would win the gold in! 
    22 min
  • Conversations with Community Managers: Matthew Radford, Ontario Medical Association
    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

    Episode #50 features Matthew Radford, Manager, Internal Communications at Ontario Medical Association. 

    In this episode, we chat about how to manage community through a re-org, engaging executives, his community wish list and more!
     
     
    Don’t miss the whole series of Conversations with Community Managers featuring community professionals from GM, Sony, Mastercard and more!
    —-
    Did you know you can subscribe to “Conversations with Community Managers” iTunes? You can!
    14 min
  • Conversations with Community Managers – Susan Cato, ASPB
    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

    Episode #49 features Susan Cato, Director, Digital Strategy and Member Services at the American Society of Plant Biologists. 

    Susan works with ASPB’s community Plantae.org – their online community for plant science, creating audience-focused content and engaging experiences.

    In this episode, we chat about choosing a community platform, how you know it’s time to break up with a platform that isn’t working for you,  creating interactive member experiences and more!
     
    Don’t miss the whole series of Conversations with Community Managers featuring community professionals from GM, Sony, Mastercard and more!
    —-
    Did you know you can subscribe to “Conversations with Community Managers” iTunes? You can!
    25 min
  • Conversations with Community Managers – Matt Schneider, City Dads Group
    Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
    Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

    * What’s your best advice for someone just starting out in Community Management?
    * What are your best practices for increasing community engagement?
    * How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)


    Episode #48 features Matt Schneider, co-founder of the City Dads Group. Matt hosts The Modern Dads Podcast, a monthly show highlighting stories of 21st-century dads and families. In this episode we chat about running a community on Meetup Pro, driving online engagement for real-life meetups and how patience is an underrated superpower.
     
     
    Don’t miss the whole series of Conversations with Community Managers featuring community professionals from GM, Sony, Mastercard and more!
    —-
    Did you know you can subscribe to “Conversations with Community Managers” iTunes? You can!
    25 min

About Community Conversations

From the publisher's feed

Quick conversations with global online community, collaboration, and change management professionals.