Compliance and AML might not be the most glamorous part of running a letting or estate agency but get it wrong, and the consequences can be huge.

In today’s episode, I’m joined by Emma Redley from Smart Compliance, who (along with the rest of the brilliant team) is on a mission to make compliance as sexy, or at least as engaging, as something this important can possibly be.

A former agent turned supplier, Emma truly understands the pressures agency owners and managers are under. In this conversation, she breaks down the why and the how of compliance and AML in a way that’s practical, human and refreshingly jargon-free, all while helping agents avoid the kind of fines that can seriously damage a business.

But this isn’t just a “talking shop” episode.

We also cover:

• Lessons Emma learned moving from agency life into the supplier world
• Why industry events matter, not just for CPD, but for connection, confidence and growth
• Why if in doubt, you should ask the question
• The power of community in our industry, including the incredible Women in Estate Agency network
• Some of the many benefits your'll get from the upcoming WiEA ‘NOT a conference’ you’ll definitely want on your radar

This episode is packed with insight, honesty and plenty of laughs, proof that compliance doesn’t have to be scary when it’s done properly.

If you care about protecting your agency, staying compliant without overwhelm, and learning from people who genuinely understand this industry, you won’t want to miss this one.

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