The unprecedented supply and demand shocks caused by the COVID-19 pandemic will lead to a focus on resilience, the development of regional supply chains, and the absorption of more buffer inventory in warehouses to ensure that companies have enough product on hand should a similar crisis occur, said Pervinder Johar, CEO of the Pleasanton, California-based company.

Supply chain leaders who routinely spend 80% to 90% of their time on operations would be wise to allocate at least 10% of their work life to thinking of ways their company, industry and country should never have to go through a crisis like this again, Johar told FreightWaves Senior Editor Greg Miller during the second day of the summit.

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