Mark Turnbull has spent thirty-five years as a geopolitical communications strategist, working behind the scenes to shape some of the most consequential political moments of modern times. It's a career that's taken him from the American invasion of Iraq to the final days of apartheid South Africa — from the inner sanctum of a leading KGB defector to the cockpit of Cambridge Analytica.

In this episode, Mark talks about the physical dangers and reputational risks of his trade — and the pressure it put on his family. From being ambushed by insurgents in Baghdad and battling Somali warlords, to taking on Putin's propaganda machine and the sting operation that would bring down Trump campaign agency Cambridge Analytica. Along the way, it cast him as a poster boy for data theft and dirty tricks.

He reveals the chilling moment when Alexander Litvinenko warned him about the KGB’s preferred method of assassination and lifts the lid on the Cambridge Analytica sting operation that made global headlines—explaining how it unfolded, what the media got wrong, and the cost to his professional and personal life.

Finally, he reflects generously on his terminal cancer diagnosis and how as a self-proclaimed "incurable optimist" he remains fiercely upbeat about his life and how he continues to lead it, with purpose, resilience and courage.

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

John Roberts is one of Britain's most successful and energetic businessmen, a lad from Bolton who turned a one pound bet with a friend into a billion pound success story.

In this special Business episode, John joins Andy to share the invaluable lessons behind building one of Britain’s most trusted brands. From selling deformed gingerbread men in school to pioneering e-commerce out of Bolton, John reveals how cheek, grit and imagination shaped AO, but the journey to success has not been a straight road. He talks openly about the crushing lows — including losing a £160 million gamble in Germany, navigating the chaos of early online retail, and how singing Queen’s Don’t Stop Me Now on loop helped him show up for his team during the darkest moments.

Here is John's Crisis Compass - his points of navigation for when trouble comes.

X: @johnrobertsAO

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

John Roberts is one of Britain's most successful and energetic businessmen, a lad from Bolton who turned a one pound bet with a friend into a billion pound success story.

In this special Business episode, John joins Andy to share the invaluable lessons behind building one of Britain’s most trusted brands. From selling deformed gingerbread men in school to pioneering e-commerce out of Bolton, John reveals how cheek, grit and imagination shaped AO, but the journey to success has not been a straight road. He talks openly about the crushing lows — including losing a £160 million gamble in Germany, navigating the chaos of early online retail, and how singing Queen’s Don’t Stop Me Now on loop helped him show up for his team during the darkest moments.

He shares the thinking behind AO’s legendary customer service and the power (and perils) of leading from the front. Plus we hear about his work to level the playing field for young people in our poorest communities, and what government and businesses can learn from a green teddy bear and a humble kitchen salesman to build a better future.

X: @johnrobertsAO

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Bestselling author Kit de Waal has built a career writing stories that capture the reality of life on the margins, but her own story is just as compelling. Growing up in 1970s Birmingham with an Irish Catholic-turned-Jehovah's Witness mother and a Caribbean father, Kit learned early on that survival meant adaptation. Kit's mother’s dire warnings of an impending apocalypse pushed her into rebellion, leading to a breakdown that ultimately brought her home and set her on a new path in social care, advocating for children in the care system before becoming a bestselling author.

Here is Kit's Crisis Compass - her points of navigation for when trouble comes.

Listen to Kit's full episode: https://podcasts.apple.com/gb/podcast/crisis-what-crisis/id1517015748?i=1000701649537

Pre-order Kit’s new book The Best Of Everything: https://linktr.ee/TheBestofEverythingKitdeWaal

LinkedIn: https://www.linkedin.com/in/kit-de-waal-ba953455/

X: @KitDeWaal

Website: https://www.kitdewaal.com/contact

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Bestselling author Kit de Waal has built a career writing stories that capture the reality of life on the margins, but her own story is just as compelling. Growing up in 1970s Birmingham with an Irish Catholic-turned-Jehovah's Witness mother and a Caribbean father, Kit learned early on that survival meant adaptation. Kit's mother’s dire warnings of an impending apocalypse pushed her into rebellion, leading to a breakdown that ultimately set her on a new path advocating for children in the care system before becoming a bestselling novelist.

In this episode, Kit shares how she transformed personal crisis into epic creative success, the complexities of growing up between cultures, and why she rejects the term ‘resilience.’ With novels like My Name is Leon and her memoir Without Warning and Only Sometimes, Kit has turned life’s challenges into powerful storytelling. Kit has also fought for greater diversity in the UK’s publishing industry. Using her advance, she set up a Creative Writing scholarship at Birbeck, University of London, Kit is breaking down industry barriers by helping writers from marginalised backgrounds find their own passion for writing.

This is a paid advertisement by BetterHelp. Give online therapy a try at betterhelp.com/CRISISPOD. Our listeners get 10% off their first month.

Pre-order Kit’s new book The Best Of Everything: https://linktr.ee/TheBestofEverythingKitdeWaal

LinkedIn: https://www.linkedin.com/in/kit-de-waal-ba953455/

X: @KitDeWaal

Website: https://www.kitdewaal.com/contact

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Rupert Soames has forged a brilliant career leading businesses through some of the most daunting challenges. His professional journey has been defined by his unflinching resolve to ‘run towards gunfire.’ As CEO of commercial giants Aggreko and Serco through periods of crisis and now as Chair of the CBI as it continues to recover from a reputational shock. Rupert also talks for the first time about appalling abuse he endured at prep school and how those terrible experiences ultimately helped shape his wholly positive approach to confronting challenge.

Here is Rupert’s Crisis Compass – his points of navigation for when trouble comes.

This is a paid advertisement by BetterHelp. Give online therapy a try at betterhelp.com/CRISISPOD. Our listeners get 10% off their first month.

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Rupert Soames has forged a brilliant career leading businesses through some of the most daunting challenges. But behind the decades of success, there’s another story that Rupert has chosen to share here for the first time … an experience which, against the odds, forged his resilience. His professional journey has been defined by his unflinching resolve to ‘run towards gunfire.’ … as CEO of commercial giants Aggreko and Serco through periods of crisis and now as Chair of the CBI as it continues to recover from a reputational shock.

Given Rupert is also Winston Churchill’s grandson, it would be easy to assume that his courage is more biology than biography … but that would not tell the full story.

In this episode, Rupert talks for the first time about appalling abuse he endured at prep school and how those terrible experiences ultimately helped shape his wholly positive approach to confronting challenge. He shares his valuable lessons in resilience, decision-making under pressure, and the importance of learning from past struggles. But more than all of this, Rupert powerfully explains and demonstrates how trauma, instead of defining us, can drive us towards a more positive life.

My thanks to Rupert for this conversation.

This is a paid advertisement by BetterHelp. Give online therapy a try at betterhelp.com/CRISISPOD. Our listeners get 10% off their first month.

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Multi-platinum singer-songwriter Christina Perri is best known for her hits A Thousand Years and Jar of Hearts, but behind her music lies a deeply personal story of resilience.

From battling lifelong mental health challenges to navigating the heartbreak of miscarriage and stillbirth, Christina has endured unthinkable loss—including the tragic passing of her daughter Rosie in 2020. But through it all, she has transformed her grief into action, advocating for maternal healthcare reform and using her platform to inspire others. Here are Christina’s Crisis Comforts

This is a paid advertisement by BetterHelp. Give online therapy a try at betterhelp.com/CRISISPOD. Our listeners get 10% off their first month.

Full episode: https://podcasts.apple.com/gb/podcast/christina-perri-on-fame-grief-and-turning-pain-into-purpose/id1517015748?i=1000697514142

Website: https://www.christinaperri.com/

X: https://x.com/christinaperri

Facebook: https://www.facebook.com/ChristinaPerriMusic/

Instagram: https://www.instagram.com/christinaperri/

TikTok: https://www.tiktok.com/@christinaperri

YouTube: https://www.youtube.com/christinaperri%20

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin, Louise Difford, and Mabel Pickering

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Multi-platinum singer-songwriter Christina Perri is best known for her hits A Thousand Years and Jar of Hearts, but behind her music lies a deeply personal story of resilience.

From battling lifelong mental health challenges to navigating the heartbreak of miscarriage and stillbirth, Christina has endured unthinkable loss—including the tragic passing of her daughter Rosie in 2020. But through it all, she has transformed her grief into action, advocating for maternal healthcare reform and using her platform to inspire others.

In this episode, Christina opens up about her struggles with addiction, the pressures of fame, and the lessons she’s learned as a mother. She shares how she found the strength to keep moving forward, why she’s fighting to change medical protocols for pregnancy loss, and how music continues to be her guiding force.

This is a paid advertisement by BetterHelp. Give online therapy a try at betterhelp.com/CRISISPOD. Our listeners get 10% off their first month.

Website: https://www.christinaperri.com/

X: https://x.com/christinaperri

Facebook: https://www.facebook.com/ChristinaPerriMusic/

Instagram: https://www.instagram.com/christinaperri/

TikTok: https://www.tiktok.com/@christinaperri

YouTube: https://www.youtube.com/christinaperri%20

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, Bill Griffin, Louise Difford, and Mabel Pickering

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact – [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod

Simon Woodroffe has lived many lives - he started as a stage designer for music legends like Rod Stewart and Stevie Wonder, then took a leap of faith and built YO! Sushi into a global brand. But before his success, Simon faced struggles that could have derailed him entirely: a turbulent youth, including time in a young offender’s institution, and a personal crisis that left him at rock bottom. Here are Simon Woodroffe’s three Crisis Comforts.

Instagram: https://www.instagram.com/yosimonwoodroffe/

Facebook: https://www.facebook.com/yosimonwoodroffe

LinkedIn: https://www.linkedin.com/in/yosimonwoodroffe

TikTok: https://www.tiktok.com/@yosimonwoodroffe

This podcast is brought to you by Crisis What Crisis? Productions and Coulson Partners

Host: Andy Coulson

CWC team: Jane Sankey, Hana Walker-Brown, and Bill Griffin

With special thanks to Ioana Barbu and the brilliant people at Global

For all PR and guest approaches please contact - [email protected]

FOLLOW CRISIS WHAT CRISIS?

Instagram – www.instagram.com/crisiswhatcrisispodcast/?hl=en

TikTok – https://www.tiktok.com/@crisispod