If you deal with people in your business (and who doesn’t?), a key tool is a Customer Relationship Management system or CRM. Not having one can hold you back, and if you implement the right one the right way, it can help take your business to the next level.

In this episode, I talk to Amy Payne, a Certified Professional Organizer, Productivity Consultant, and founder of Lasting Order. Amy and her team help individuals and small businesses in all sorts of ways, but today we mainly focus on how she helps small businesses choose, implement, and use CRMs. It’s a topic we get questions on all the time.

Of course, since she does run a Professional Organizer company, I also ask her for her top tips on organizing a productive workspace. I couldn’t help myself.

Thanks to Indeed for supporting The Productivity Show. Indeed is offering our listeners a $75 credit at Indeed.com/tps.

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If you enjoyed this episode, follow the podcast on Apple Podcasts, Spotify, Stitcher, Overcast, Pocket Casts or your favorite podcast player. It’s easy, you’ll get new episodes automatically, and it also helps the show. You can also leave a review!