Welcome to the What's Next! Podcast with Tiffani Bova.

This week, I'm joined by Jessica Kriegel. She is the Chief Scientist of Workplace Culture for Culture Partners, leading research and strategy in best practices for driving results through culture. For 15+ years, Jessica has been guiding global, national, Fortune 100, and other organizations across finance, technology, real estate, and healthcare industries on the path to creating intentional cultures that accelerate performance. And she has a book coming out called The Culture Equation, where she dives into how people think and act to get results.

THIS EPISODE IS PERFECT FOR… leaders who want to improve company culture.

TODAY'S MAIN MESSAGE… what does it take to build a thriving company culture? In this episode, Jessica shares her findings and explains why traditional corporate structures aren't cutting it anymore. She shares how leaders can create a more people-first approach that drives engagement and results.

Key Takeaways:

• Stereotypes around how Gen Z and millennials impact the workforce are keeping leaders from actually seeing these employees on their team as people. Jessica says it's not about understanding different generations but about understanding life stages.

• Culture isn't a task that can be delegated to HR. Leaders need to be closely involved in shaping it.

• Leaders must be adaptable to the evolving needs of their teams.

• Focusing on what's in your control gets you out of the blame game and into your sphere of influence.

WHAT I LOVE MOST… Jessica's technique to encourage accountability in her team is to model above-the-line thinking. She breaks it down into these four steps: see it, own it, solve it, do it.

Running Time: 32:18

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