Shopify Masters

Customer Onboarding: The Key to Repeat Customers


Listen Later

It generally costs a lot less money and time to sell to existing customers than it does to acquire new ones. That's why marketing shouldn't stop when a customer makes a purchase—not when you can onboard them to help them realize the full value of your products.

In this episode of Shopify Masters, you’ll learn from an entrepreneur who believes the most important activity you can do to generate repeat business is to onboard new customers after they purchase.

Patrick Coddou is the founder of Supply: an independent online retailer of premium grooming gear for guys that demand the best.

Tune in to learn

  • How your approach to business transforms when you are able to work on it full-time
  • How to onboard new customers with emails so they can get the most value out of your product
  • How to catch viewers' attention in the first 5 seconds of a YouTube video so they don’t skip your ad
  • Show Notes: http://www.shopify.com/blogs/blog/supply-customer-onboarding

    Subscribe and watch Shopify Masters on YouTube!

    Sign up for your FREE Shopify Trial here.

    ...more
    View all episodesView all episodes
    Download on the App Store

    Shopify MastersBy Shopify

    • 4.5
    • 4.5
    • 4.5
    • 4.5
    • 4.5

    4.5

    374 ratings


    More shows like Shopify Masters

    View all
    The Smart Passive Income Online Business and Blogging Podcast by Pat Flynn

    The Smart Passive Income Online Business and Blogging Podcast

    3,451 Listeners

    The GaryVee Audio Experience by Gary Vaynerchuk

    The GaryVee Audio Experience

    16,842 Listeners

    Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

    Social Media Marketing Podcast

    1,454 Listeners

    The Amy Porterfield Show by Amy Porterfield

    The Amy Porterfield Show

    4,593 Listeners

    The Side Hustle Show by Nick Loper of Side Hustle Nation | YAP Media

    The Side Hustle Show

    1,586 Listeners

    Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

    Marketing School - Digital Marketing and Online Marketing Tips

    1,271 Listeners

    Founders by David Senra

    Founders

    2,220 Listeners

    The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business by Jenna Kutcher

    The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business

    12,081 Listeners

    The Game with Alex Hormozi by Alex Hormozi

    The Game with Alex Hormozi

    4,468 Listeners

    Winning With Shopify by Winning With Shopify

    Winning With Shopify

    93 Listeners

    My First Million by Hubspot Media

    My First Million

    2,653 Listeners

    The Startup Ideas Podcast by Greg Isenberg

    The Startup Ideas Podcast

    213 Listeners

    Marketing Against The Grain by Hubspot Media

    Marketing Against The Grain

    358 Listeners

    The Koerner Office - Business Ideas and Deep Dives with Chris Koerner by Chris Koerner

    The Koerner Office - Business Ideas and Deep Dives with Chris Koerner

    254 Listeners

    BigDeal by Codie Sanchez

    BigDeal

    945 Listeners