Customer Support Leaders

By Charlotte Ward

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unl... more

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FAQs about Customer Support Leaders:

How many episodes does Customer Support Leaders have?

The podcast currently has 343 episodes available.

Customer Support Leaders episodes:

March 20, 2020 51: Panel: Women Leaders in Support
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Specials: Panel 1:
Five leaders join me in this International Women’s Day Special, to talk about Women Leaders in Support, and Women in Leadership in general.
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1h 8min
March 16, 2020 Upcoming Specials
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Announcing The Specials!
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3min
March 13, 2020 50: Hiring in Support with Josh Magsam
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Week 10 Topic: Hiring in Support

Josh Magsam hires leaders for support programs. Here we talk about finding and assessing those potential leaders.
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7min
March 12, 2020 49: Hiring in Support with Alyssa Percell
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Week 10 Topic: Hiring in Support

Alyssa Percell has a top tip for getting more from the interview process!
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7min
March 11, 2020 48: Hiring in Support with Craig Stoss
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Week 10 Topic: Hiring in Support

Craig Stoss ponders how we might hire for more than a basic job description checklist.
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7min
March 10, 2020 47: Hiring in Support with Kristina King
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Week 10 Topic: Hiring in Support

Kristina King uses a 6-month internship to hire people with diverse backgrounds.
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7min
March 09, 2020 46: Hiring in Support with Ulrike Pitzschke
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Week 10 Topic: Hiring in Support

Ulrike Pitzschke talks about the challenges of hiring for support in those early startup days.
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7min
March 06, 2020 45: Careers in Support with Kristina King
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Week 9 Topic: Careers in Support

Kristina King has put a career structure in place, and we talk about how it benefits the team and the business.
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7min
March 05, 2020 44: Careers in Support with Mike Redbord
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Week 9 Topic: Careers in Support

Mike Redbord and I talk over how a career can be built in support, within the context of the business.
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7min
March 04, 2020 43: Careers in Support with Vanessa Subramaniam
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Week 9 Topic: Careers in Support

Vanessa Subramaniam describes how finding your own personal growth opportunities is easier if you think about the company, too.
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7min

FAQs about Customer Support Leaders:

How many episodes does Customer Support Leaders have?

The podcast currently has 343 episodes available.