In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Jonathan Bolton, Senior Vice President of Operations at BombBomb about scaling customer success, CS vs CX, and employee experience.

Never miss an episode of Ethan's podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player:

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This week only, you can get Sangram's newest book ABM is B2B is available for just $1.99.

Here are the 3 reasons you're going to want to get your hands on this book:

1) It has stories of 6 companies that took their ABM program from good to great

2) It introduces the TEAM framework that is time tested within 100's of companies

3) It shares 7 truths that every marketers and sales leader should know before they start doing ABM

If that's not enough, they are giving away 100% of the profits and $10 per review of the book to New Story charity.

Check it out here or just search ABM is B2B on Amazon.