In this Australian Business Podcast episode, Zara McGuffie sits down with Jordan Kidis to dive into the benefits of having a solid CRM system for your business, regardless of how big or small you might be. They’ll cover the essential best practices for implementation, data hygiene, and automation, helping you avoid common pitfalls that lead to CRM failures. In this episode, they’ll also touch on the future of CRMs, exploring how AI is transforming the landscape to improve customer experiences across different industries.  Topics covered today:<ol>
<li>What is a CRM</li>
<li>Common misconceptions business owners have about CRMs</li>
<li>CRM tools you can use in your business</li>
<li>CRM best practices to avoid mistakes</li>
<li>The future of CRMs & AI</li>
</ol> Resources mentioned in this episode:<ul>
<li><a href="https://community.inflection.au/c/say-hello/%20">Free community</a></li>
<li><a href="https://community.inflection.au/c/say-hello/">Join our Q&A in March</a></li>
<li>
<a href="https://bit.ly/R-quest">Ask a question</a> (select the Business podcast)
</li>
<li>
Our outsourcing partner: Flexisource IT <a href="https://flexisourceit.com.au/">https://flexisourceit.com.au</a>
</li>
</ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

In this Australian Business Podcast episode, Zara McGuffie sits down with Jordan Kidis to dive into the benefits of having a solid CRM system for your business, regardless of how big or small you might be. They’ll cover the essential best practices for implementation, data hygiene, and automation, helping you avoid common pitfalls that lead to CRM failures. In this episode, they’ll also touch on the future of CRMs, exploring how AI is transforming the landscape to improve customer experiences across different industries. Topics covered today: What is a CRM Common misconceptions business owners have about CRMs CRM tools you can use in your business CRM best practices to avoid mistakes The future of CRMs & AI Resources mentioned in this episode: Free community Join our Q&A in March Ask a question (select the Business podcast) Our outsourcing partner: Flexisource IT https://flexisourceit.com.au Learn more about your ad choices. Visit megaphone.fm/adchoices

In this Australian Business Podcast episode, Zara McGuffie sits down with Jordan Kidis to dive into the benefits of having a solid CRM system for your business, regardless of how big or small you might be. They’ll cover the essential best practices for implementation, data hygiene, and automation, helping you avoid common pitfalls that lead to CRM failures. In this episode, they’ll also touch on the future of CRMs, exploring how AI is transforming the landscape to improve customer experiences across different industries.&nbsp; Topics covered today:<ol>
<li>What is a CRM</li>
<li>Common misconceptions business owners have about CRMs</li>
<li>CRM tools you can use in your business</li>
<li>CRM best practices to avoid mistakes</li>
<li>The future of CRMs &amp; AI</li>
</ol> Resources mentioned in this episode:<ul>
<li><a href="https://community.inflection.au/c/say-hello/%20" rel="noopener noreferrer">Free community</a></li>
<li><a href="https://community.inflection.au/c/say-hello/" rel="noopener noreferrer">Join our Q&amp;A in March</a></li>
<li>
<a href="https://bit.ly/R-quest" rel="noopener noreferrer">Ask a question</a> (select the Business podcast)
</li>
<li>
Our outsourcing partner: Flexisource IT <a href="https://flexisourceit.com.au/" rel="noopener noreferrer">https://flexisourceit.com.au</a>
</li>
</ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="noopener noreferrer">megaphone.fm/adchoices</a>

Data, Decisions, and Dollars: The CRM Formula

Australian Business Podcast is Australia's top business podcast for people building, managing and leading a successful small business in Australia.
Hosted by Zara McGuffie, CEO of Inflection, and Jordan Kidis, co-founder of Grey Space Advisory, whether you're drawing a small business plan on a serviette, have a growing side hustle, you run a business with 10 employees or 100, the Australian Business Podcast will teach you how to grow, manage, market and steer your business to success.
The Australian Business Podcast will help you grow your business faster, take advantage of industry change and opportunities, and identify strategies to make you more profitable.
Hosted by Owen Rask, founder of The Rask Group; plus Jordan Kidis & Danil Goloubev, co-founders at Grey Space Advisory, and Zara McGuffie, CEO of Inflection Marketing. You can take our free business course on Rask by following this link: https://bit.ly/3B9Xekp
Owen's top Australian Business Podcast resources:


Australian Business Podcast - landing page

Ask a question

Inflection community

Free business course


⚠️ General information, tax & legal warning ⚠️
The information in this podcast is general information only. That means, the information does not take into account your objectives, financial situation or needs. Because of that, you should consider if the information is appropriate to you and your needs, before acting on the information. In addition, you should obtain and read the product disclosure statement (PDS) before making a decision to acquire a financial product. The Rask Group Pty Ltd is not a licensed tax agent or law firm. If you don’t know what your needs are, you should consult a trusted and licensed financial adviser, tax agent and/or lawyer, who can provide you with personalised advice, tax advice and legal advice. Please read The Rask Group's Terms & Conditions and Financial Services Guide on our website before acting on the information in this podcast.

Business

Australian Business Podcast is Australia's top business podcast for people building, managing and leading a successful small business in Australia. Hosted by Zara McGuffie, CEO of Inflection, and Jordan Kidis, co-founder of Grey Space Advisory, whether you're drawing a small business plan on a serviette, have a growing side hustle, you run a business with 10 employees or 100, the Australian Business Podcast will teach you how to grow, manage, market and steer your business to success. The Australian Business Podcast will help you grow your business faster, take advantage of industry change and opportunities, and identify strategies to make you more profitable. Hosted by Owen Rask, founder of The Rask Group; plus Jordan Kidis & Danil Goloubev, co-founders at Grey Space Advisory, and Zara McGuffie, CEO of Inflection Marketing. You can take our free business course on Rask by following this link: https://bit.ly/3B9Xekp Owen's top Australian Business Podcast resources: Australian Business Podcast - landing page Ask a question Inflection community Free business course ⚠️ General information, tax & legal warning ⚠️ The information in this podcast is general information only. That means, the information does not take into account your objectives, financial situation or needs. Because of that, you should consider if the information is appropriate to you and your needs, before acting on the information. In addition, you should obtain and read the product disclosure statement (PDS) before making a decision to acquire a financial product. The Rask Group Pty Ltd is not a licensed tax agent or law firm. If you don’t know what your needs are, you should consult a trusted and licensed financial adviser, tax agent and/or lawyer, who can provide you with personalised advice, tax advice and legal advice. Please read The Rask Group's Terms & Conditions and Financial Services Guide on our website before acting on the information in this podcast.

Australian Business Podcast is Australia's top business podcast for people building, managing and leading a successful small business in Australia.
Hosted by Zara McGuffie, CEO of Inflection, and Jordan Kidis, co-founder of Grey Space Advisory, whether you're drawing a small business plan on a serviette, have a growing side hustle, you run a business with 10 employees or 100, the Australian Business Podcast will teach you how to grow, manage, market and steer your business to success.
The Australian Business Podcast will help you grow your business faster, take advantage of industry change and opportunities, and identify strategies to make you more profitable.
Hosted by Owen Rask, founder of The Rask Group; plus Jordan Kidis &amp; Danil Goloubev, co-founders at Grey Space Advisory, and Zara McGuffie, CEO of Inflection Marketing. You can take our free business course on Rask by following this link: https://bit.ly/3B9Xekp
Owen's top Australian Business Podcast resources:


Australian Business Podcast - landing page

Ask a question

Inflection community

Free business course


⚠️ General information, tax &amp; legal warning ⚠️
The information in this podcast is general information only. That means, the information does not take into account your objectives, financial situation or needs. Because of that, you should consider if the information is appropriate to you and your needs, before acting on the information. In addition, you should obtain and read the product disclosure statement (PDS) before making a decision to acquire a financial product. The Rask Group Pty Ltd is not a licensed tax agent or law firm. If you don’t know what your needs are, you should consult a trusted and licensed financial adviser, tax agent and/or lawyer, who can provide you with personalised advice, tax advice and legal advice. Please read The Rask Group's Terms &amp; Conditions and Financial Services Guide on our website before acting on the information in this podcast.

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