In this episode, Steve Fretzin and Deb Feder discuss:

• Importance of client relationship management and deepening connections
• Prioritizing tasks to enhance productivity and work-life balance
• Role of social media in professional growth and networking
• Effective business development and optimizing client interactions

Key Takeaways:

• Lawyers can achieve more sustainable productivity by prioritizing just two major tasks before checking email each day, preventing inbox overwhelm from dictating their workflow.
• Strategic questioning, like asking "Tell me more" or inquiring about specific client concerns, allows lawyers to gather deeper insights that often reveal additional opportunities to add value.
• LinkedIn profile optimization—especially the "about" section and professional headline—helps professionals attract the right clients by clearly reflecting their expertise and approach.
• Lawyers should leverage informal moments and small talk in client interactions to create authentic connections, which ultimately build client loyalty and lead to new business opportunities.

"Tell me more… triggers your brain to get back in and actually actively listen, and from there you can thoughtfully respond." —  Deb Feder

Got a challenge growing your law practice? Email me at [email protected] with your toughest question, and I'll answer it live on the show—anonymously, just using your first name!

Thank you to our Sponsors!

Rankings.io: https://rankings.io/

Rainmakers Roundtable: https://www.fretzin.com/lawyer-coaching-and-training/peer-advisory-groups/

Episode References: 

Make No Small Plans: Lessons on Thinking Big, Chasing Dreams, and Building Community

About Deb Feder: Deb Feder, CEO of Feder Development, LLC, is a business development and practice management strategist and coach for lawyers and law firms. Having practiced corporate law for 15 years, her work focuses on helping lawyers and professionals bring in consistent clients through curious, confident conversations. Deb holds a history degree from the University of Michigan and her JD/MBA from the University of Iowa. She completed her coach training and certification through New Ventures West and completed training in The Daring Way, which is based on the research of Dr. Brené Brown. She is the author of After Hello and Tell Me More.

Connect with Deb Feder:  

Website: https://debfeder.com

LinkedIn: https://www.linkedin.com/in/bizdeb/

Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Instagram: @fretzinsteve

Facebook: Fretzin, Inc.

Website: Fretzin.com

Email: [email protected]

Book: Legal Business Development Isn't Rocket Science and more!

YouTube: Steve Fretzin

Call Steve directly at 847-602-6911

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