Does billing in our practice feel like pulling teeth?!  For most practices, it’s the #1 source of lost revenue and endless headaches. In this episode, we break down the hidden billing mistakes that leak profits from your pocket.  We reveal how to take control of your insurance verification, claim denials, and coding systems.

Discover practical strategies to:

• Eliminate costly billing errors
• Streamline insurance verification
• Prevent claim denials before they happen
• Unlock faster payments and stronger cash flow

If your dental practice is tired of chasing payments, this episode will show you how to protect your bottom line and finally get paid what you deserve.

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
Go watch LIVE on YouTube - every episode is streamed LIVE where you can ask questions on air!
https://www.youtube.com/@DentalUnscripted

About Hosts Michael & Paula
Michael Dinsio and Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

Dental Claims Done Right: Get Reimbursed Faster and Grow Your Practice Faster
For most dentists, the biggest financial blind spot isn’t their investments... it's their own practice. You might be grinding and drilling all day, but if your systems are broken, you're leaving a huge chunk of money on the table. In this episode, Mike Dinsio and Paula Quinn sit down with Ty from Vyne, a company that’s disrupting the dental industry with a "get you paid platform." This isn't just about submitting claims; it's about solving the daily headaches that lead to billions in dollars in production that gets written off every year.

We dig into how to finally get paid for the dentistry you’ve already done. Learn about the technology that eliminates inaccurate documentation, verifies insurance automatically, and gives you real-time feedback on every claim. If you've ever said, "I don't have time for this," or thought your front office staff should be handling these issues, this episode is your wake-up call. We'll show you how to streamline your workflow, boost your revenue, and put that extra $10,000 a year back where it belongs—in your pocket.

Contact Ty and learn more about Vyne:
Let him know you saw him on Dental Unscripted!
https://vynedental.com/nextlevelconsulting/ 

SWITCH OVER TO THE NEW CHANNEL
https://dental-unscripted.transistor.fm/

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧
Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

About Mike & Paula
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com

WATCH US LIVE ON YOUTUBE! Follow along to comment during the live stream.
https://www.youtube.com/watch?v=pUO1iYPxu3M

On this episode of Dental Unscripted, Michael and Paula discuss the critical topic of team culture and its impact on a dental practice. They explain that a great culture is the key to combating burnout and stress, which have become prevalent in the dental community.

The hosts break down the essential components of a thriving culture, starting with core values. They stress that leaders must be clear about their values, as this is the foundation for holding team members accountable. The conversation also covers the importance of setting clear and specific expectations, moving beyond vague job descriptions to measurable goals.

Michael and Paula delve into the necessity of addressing conflict. They argue that a leader's ability to "lean into" difficult conversations can actually strengthen relationships and propel the practice forward. They emphasize creating a safe environment where team members feel comfortable resolving issues. The episode concludes with the powerful idea that "culture eats strategy for breakfast," because even the best plans will fail without an aligned and engaged team.

Hosts of the Show: 
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com

🏗️ Designing Smarter Dental Practices: What Really Matters 🦷

If you're planning to build or renovate a dental office, this episode is required listening. Mike D’Inzio is joined by returning guest Steve Anderson of Denco Dental Construction—one of the most experienced dental contractors in the industry—to explore what truly makes or breaks a dental office build.

More than just choosing finishes or counting operatories, Steve dives deep into the why behind effective design. Learn how to avoid common pitfalls, save time and money, and create a space that supports both patient flow and team efficiency.

💡 Inside This Episode:

• The surprising ways poor layout kills productivity
• Why "workflow first" should be your design mantra
• How the pandemic reshaped dental design forever
• The real difference between Design-Bid vs. Design-Build
• Key tips to keep your build on budget and on time

Steve shares war stories, strategic tips, and real-world advice that could save you thousands—and months of headaches.

🤔💭 Thinking about opening or expanding your dental practice?
 Watch this before you lay a single brick.

Guest Steve Anderson/Denco Dental Construction
 www.dencodental.com
(480) 201-7479
[email protected]
Steve Anderson's book – Blueprints for Success (link below 👇)
https://www.amazon.com/dp/B0DNNYLYK6?binding=paperback&qid=1742878073&sr=8-1&ref=dbs_dp_rwt_sb_pc_tpbk

⭐️⭐️⭐️⭐️⭐️
Review us on Apple Podcasts or Spotify - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! Watch us LIVE on YOUTUBE https://www.youtube.com/@dentalunscripted
Interact and ask questions LIVE during the show.

Show Host Michael Dinsio:
💬 Whether you're planning a startup, expanding your current practice, or just want to avoid expensive mistakes, this episode will give you the clarity (and confidence) to move forward. Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

#DentalOfficeDesign #DentalConstruction #DentalStartupTips #DentalWorkflow #PracticeOwnership #DentalUnscripted #SteveAnderson #Denco

"Dental Shark Week" in full motion here on Dental Unscripted! This episode is all about decoding the complexities of dental practice construction for your dental practice startup. Host Mike Dinsio chats with Chad Hill of Hill Commercial Construction, a top dental contractor from Colorado. Chad brings years of experience and straight talk about building your dream dental office.

• Finding the Perfect Spot: Get insider tips on evaluating potential office spaces. Chad reveals what contractors look for in existing buildings and new ground-up projects, including critical infrastructure and hidden costs.
• From Idea to Reality: Understand the essential "plans to permit" journey. Discover why a budget-conscious architect who understands 
• your vision (not just their own!) is key to avoiding costly redesigns.
• Smart Money Moves: Learn how to navigate the hard bid process and prioritize where to spend your construction dollars for maximum impact, especially for a startup. Avoid common pitfalls that can derail your budget.
• The Contractor as Your Partner: Chad shares why choosing a contractor who offers education, clear communication, and proactive solutions is vital for a stress-free construction experience.
• Current Market Insights: Get an overview of today's construction landscape, including how industry experts are handling material sourcing and timelines in a fluctuating market.

If you're an aspiring owner or an established dentist looking to expand, this episode provides the practical knowledge you need to make informed decisions about your dental practice construction.

Guest: Chad Hill, Hill Commercial Construction
Connect with Chad: [email protected]
https://hillcommercial.com/
303.994.4849 

Dive into Dental Unscripted’s Shark Week!  Mike Dinsio brings in Dustin Long of Big Sky Construction to unpack the essentials of dental construction for practice startups. Discover how the design-build model can streamline your project, saving time and avoiding budget overruns. Learn about some critical due diligence factors for selecting that perfect space. Navigate permits, manage costs, when working with a GC that has insights on why construction eats up 70-80% of your startup budget. Dustin shares his expert tips on the timelines (14 weeks from permit to patient-ready!) and why costs per square foot vary dramatically between markets like Seattle and Texas. Whether you’re a new dentist or an established practice owner planning a dream office, this episode delivers actionable advice to build smarter. Subscribe on Apple or Spotify, visit dentalunscripted.com for archived episodes, and connect with Big Sky Construction for your next project!

Visit Michael Dinsio at NEXT LEVEL CONSULTANTS
https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/
His expertise helps dentist get into ownership as a consultant and startup coach. 

Welcome back to Dental Unscripted Shark Week! 🦈 We're diving even deeper into the thrilling world of dental practice construction, and this episode is packed with more wisdom from Mike Dinsio and also his friend Kenny Ackerman of Accurate Construction. Whether you're a dentist charting your course for a startup or planning a significant expansion, you won't want to miss these next-level insights.

In this segment, we go right into exploring advanced strategies for site selection that go beyond just location strateegies – we're talking about optimizing for patient flow, budgets, and future growth.

Discover the nuances of dental office design, Kenny and Michael talk about creating a space that not only looks incredible but also maximizes efficiency and patient comfort. Kenny shares more on how Accurate Construction's dedication and comprehensive in-house services continue to be a game-changer for seamless project execution. Get ready for actionable advice on everything from intricate build-out considerations to making your vision a tangible reality.

• Advanced Site Selection Strategies: How to pick a location that fuels your practice's long-term success, considering demographics, accessibility, and competitive landscapes.
• Deep Dive into Dental Office Design: Principles for creating a highly functional and aesthetically pleasing environment for both patients and staff, from operatory layouts to reception areas.
• Optimizing for Future Growth: Designing your practice with scalability in mind to accommodate future expansion and technology.
• Overcoming Construction Hurdles: Proactive strategies to mitigate common challenges in dental office builds.
• Maximizing Contractor Partnership: How to leverage your relationship with Accurate Construction for optimal results and a stress-free experience

Guest: Kenny Ackerman/Accurate Construction
727-709-6887
[email protected]
https://accurateconstructioncorp.com/

Like this episode?
SUBSCRIBE, on youtube https://www.youtube.com/@DentalUnscripted
Leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

Ready to Build Your Dream Practice?
Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process.
Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

#DentistEntrepreneur #OfficeDesign #SiteSelection #DentalStartup #PracticeManagement

On this special episode of Dental Unscripted, Mike and Paula settle the score on Key Performance Indicators (KPIs). Mike Dinsio, focuses on financial and marketing,ready to drill down on the numbers that drive profit. Paula Quinn, our operations and clinical specialist, will reveal the metrics that create an efficient and high-performing teams and dental practice optimization.

This is more than a battle—it's a masterclass in dental practice management. Watch as they go head-to-head, presenting the KPIs they believe are non-negotiable for success. You’ll walk away with a clearer understanding of where to focus your energy to see real results.

Which set of KPIs will you adopt? Let us know in the comments!

The single most expensive mistake in your dental career might not be a failed marketing campaign or a bad hire—it's likely hidden in the pages of the lease agreement you signed years ago. While most practice owners focus on the monthly rent, the real financial traps are buried in complex clauses that can dictate the future value and salability of your entire practice.

In this critical episode of Dental Unscripted, hosts Michael Dinsio and Paula Quinn sit down with dental real estate specialist Dan Gleissner of Ally Healthcare Real Estate to expose the pitfalls that most dentists and even non-specialized agents miss. Before you sign or renew, you need to understand the long-term consequences of your lease.

In this discussion, you will learn:

• The "Sale-Killer" Clause: About half of all first-draft leases contain severe "assignment" language that could prevent you from selling your practice. In rare cases, just requesting to sell can give the landlord the right to terminate your lease immediately.
• The Truth About Triple Nets (NNN): Your rent is not your total cost. We break down the three "nets"—property taxes, insurance, and Common Area Maintenance (CAMs)—and explain how these estimated expenses can lead to a surprise bill for thousands of dollars at the end of the year.
• The HVAC & Roof "Gotcha": Who pays for a $30,000 HVAC replacement? In many retail leases, the tenant is responsible for the full, immediate cost. Learn how to negotiate spreading these capital improvements over the lifespan of the asset.e
• The Two-Year Rule: To maintain leverage with your landlord, you must start the renewal process at least two years before your lease expires. Waiting until the last minute puts you on the defensive.

00:49 Topic Introduction: Dental Leases 

01:20 Guest Introduction: Dan Gleissner 

03:42 The Risk of Non-Specialized Agents 

11:00 Exclusivity Clause Explained 

18:04 The Importance of the Assignment Clause 

26:18 What is a Triple Net (NNN) Lease? 

34:56 "Gotchas": HVAC and Roof Replacements 

40:44 The Lease Negotiation Process & Timeline

VISIT NEXT LEVEL CONSULTANTS:
Michael Dinsio is a longtime dental startup consultant
VISIT https://nxlevelconsultants.com FOR MORE INFO on how to partner with him on your dental practice startup! 

VISIT Dental Unscripted's WEBSITE:
https://www.dentalunscripted.com 
HERE you can SEE all the past and current EPISODES. Visit and SIGN-UP to stay connected! 

Why does patient financing matter? The team uncovers eye-opening stats: 15-20% of patients walk in unprepared to pay. A practice producing $1.6 million often sit on $2-2.4 million in unscheduled treatment. Michael Clark, a former CareCredit insider, explains how offering payment options bridges the gap, especially for bigger treatment plans like crowns, implants, or clear aligners—where "big" varies from a $1,000 crown to a $25,000 All-on-4 case. Paula shares her own experience as a practice owner, admitting she once cherry-picked when to offer financing, while Co-Host Mike Dinsio highlights a case where a $1.6 million dollar practice only used CareCredit once in an entire year. The result? A massive missed opportunity.

The trio tackles why practices shy away—

• staff discomfort with money talks, 
• misconceptions about merchant fees (not interest!), 
• and the pitfalls of in-house payment plans that rarely get collected after 120 days. 
• They cite Kathy Jamison’s research, revealing in-house plans cost 42 cents on the dollar to manage. 
• Meanwhile, patients finance everything from mattresses to nose jobs—why not dentistry? 
• With 50% of revenue from insurance, 35% from traditional payments, and a growing need for affordable options (average savings under $2,000), financing is a no-brainer 🧠

We discuss options beyond CareCredit as a household name— new options to consider include Covered Care, Clarity Pay, niche players for larger cases like clear aligners. The key? Offer multiple choices (cash discounts, credit cards, third-party financing) on 100% of treatment plans, letting patients decide. Why? Paula notes patients are 50% less likely to schedule once they leave, and Michael Clark adds that 25-30% get treatment elsewhere if they don’t commit day-of. Sponsored by Candid Pro, a clear aligner system built for general dentists to drive predictable outcomes and profit, this episode is packed with actionable takeaways.

0:00 Intro
4:26 Why Use Patient Financing
7:46 Statistics, and Opportunities in Your Practice
13:20 Case Acceptance Rate, Verbal Skills, & Options
14:47 Why Offices Are Using Patient Financing
20:47 Why patients NEED Financing
25:01 Increase Patient Care Option
27:38 Which Financing Companies to Use?

Consolidating Startup Unscripted and Acquisition Unscripted into one navy blue and turquoise, tooth-branded hub, Dental Unscripted . This channel will be your go-to for practice management, startup, and dental acquisition gold! https://dental-unscripted.transistor.fm/

Subscribe on Apple, Spotify, or YouTube, Rate the show! 🙏

Candid Pro’s exclusive offer. https://candidpro.com/nxlevel
Need help with case acceptance or setting up your practice? Mike, Paula, and Michael have you covered. Visit their consulting firms website for more details on working with a dental consulting firm and what's available. https://nxlevelconsultants.com
 
Tune in, get unscripted, and start moving the needle!