Hardscape Growth

Designing for Success: Key Hardscape Strategies for Growth & Client Satisfaction


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In this episode, Alex talks to Justin Tal from Creative Design Maintenance who shares his approach to building a thriving hardscaping business by combining top-tier design with smart sales strategies. From qualifying leads efficiently to incorporating financing options that boost project value, Justin walks us through the key tactics that have helped him stand out in a competitive market.


Key Takeaways:


  • Qualifying Leads with Precision: Charged consultations and price ranges help Justin filter out unqualified leads early.


  • Leveraging Financing for Upselling: Financing enables clients to expand their projects, boosting overall project value by 10-20%.
  • Customer Service as a Differentiator: Justin’s exceptional customer service, including daily updates, builds trust and keeps clients engaged.


  • Whether you're looking to enhance your design offerings or improve customer service, this episode is packed with valuable insights.


    New episodes every Tuesday! Got a topic you want us to cover? DM us @hardscaper_ or email [email protected].


    Follow & Subscribe:📸 Instagram: ⁠⁠https://www.instagram.com/hardscaper_/⁠📺 YouTube: ⁠https://www.youtube.com/@hardscaper⁠🌐 Website:⁠ https://hardscaper.com/⁠


    Missed last year’s Hardscaper Showcase? Watch on-demand for expert insights on pools, drainage, outdoor kitchens & more! → Head over to our ⁠On-Demand Section⁠ to check it out for free!

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