Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

Need to update your shop systems and software? Try Tekmetric HERE

Register NOW for Tekmetric's Tektonic Conference coming up HERE

This episode was recorded at the ASTA Expo in Raleigh, North Carolina. You should go next year!

Jeff Compton, Ethan Whidden and Stacy Black from Promotive have a conversation about how Promotive is now using AI with their virtual recruiter, Paige, to pre-screen candidates around the clock and ensure no great technician is unhappy at work. They also talk about how both shop owners and technicians need a good shop culture, continued training, and flexibility in benefits like PTO and four-day workweeks.

Timestamps:
00:00 Recording at ASTA Expo - Looking Forward to AAPEX

08:02 Shop Culture and Expectations

15:29 "Missing the Shop Dogs"

18:13 Embrace Continuous Technical Training

25:55 Headset Restrictions Spark Workplace Debate

29:52 "Prioritizing Safety Under Pressure"

36:01 Shop Owners' Hiring Frustrations

37:06 Hiring: Reputation and Compatibility Insights

45:46 Decision-Making and Consultation Process

47:27 Balancing Tech and Shop Perspectives

54:44 "Service Advisors Need Empathy Training"

58:27 Effective Brake Maintenance Communication

01:03:38 Aligning for Industry Improvement

Follow/Subscribe to the show on social media! 
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232