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Whenever you’re ready, there are 3 ways I can help you:
In this talk, you will learn to: Be disciplined about your 'me' time. Learn to say 'no'. Buck convention. Go it alone. Try new things. Say 'yes' to new experiences. Embrace the lessons, rather than fight them. Be kind to yourself. If you make a mistake, move on take stock of your values so you can prioritize. I'm in conversation with author Alka Joshi, author of the "Henna Artist" and "The Secret Keeper of Jaipur." It's fascinating trilogy that is a Reese Witherspoon Bookclub Pick and set to become a Miramax TV production.
Whenever you’re ready, there are 3 ways I can help you:
In Season 4 of the Drink Like a Lady Podcast, we have focused on how to kickstart the process if you need to lay out strategy. We also shared how that strategy worked at Spanx and Amazon. In this final episode of Season 4, we offer up SIGNS that you are, in fact, a strategic thinker. And steps you can take to make your strategic thinking skills BETTER.
HOW DO YOU KNOW IF YOU ARE A STRATEGIC THINKER?
Here are some signs that you're a strategic thinker:
Here are the steps you need to take to further develop your strategic thinking skills:
1. Pause and reflect
The first step you need to take to improve your strategic thinking skills is to commit to slowing down and spending time reflecting on a situation. To ensure you do this regularly, you may want to schedule time each day or week to actively spend time just thinking.
2. Gain experiences and ideas
Try to gain new experiences whenever possible. Visit new places and meet and have conversations with new people. You could even just take a different route home after work or visit a new part to stimulate your mind.
3 Discuss ideas with people who think differently than you
If you need to resolve a problem, bringing together people who are extremely different, such as creative people and technical people or introverts and extraverts, can be extremely useful for generating new ideas.
4. Make decisions about what to do next
Part of being a strategic thinker is executing on what you learn. After you spend time thinking and generating ideas, you need to execute your strategy. Identify the resources that you need to execute your idea and then take action.
Whenever you’re ready, there are 3 ways I can help you:
In this episode, we share two lines of questioning you can use to become a more strategic thinker. We use Spanx as the case study to illustrate both schools of thought.
PART I
Look for solutions, not problems.
When she wanted to find manufacturers to make her prototype of her shape wear, all she could find was men making hosiery.
She, her mother, and her friends personally testing the garments. This was innovative at the time, as the industry did not test products with people. Blakely's research revealed that the industry had previously been using the same size waistband for all hosiery products to cut costs, and a rubber cord was inserted into the waistband. For her product development, Blakely created different waistbands to suit different-sized consumers
Ruthlessly prioritize
Spending time in the stores where your product lives will not only let you pull sneaky marketing maneuvers, but it will also let you learn directly from customers about what’s missing in your market.
Do some research and find out what podcasts, television shows, publications, social media platforms, and events your target demographic is into.
Sara’s top media priority was Oprah, so she sent the TV mogul a gift basket of Spanx to get her attention. Don’t be shy about sending samples of your product to your favorite podcasters, Instagram celebs, or journalists in the hopes that they want to review it.
In 2017, Sara invited her friends to take pictures of themselves skiing in Spanx. In your notebook, label a page “(Kinda) Crazy Marketing Tactics.” Come up with at least 10 out-of-the-box marketing ideas
Be Willing to Take Risks.
Sara decided to patent Spanx early.
Use Packaging to Stand out
Spanx’s packaging shone in bright red—and the color alone subsequently became a form of advertising.
For inspiration, go on a recon mission to the types of stores that might carry your product. Take a good long look around. What packaging trends do you see? More importantly, what do you not see at all? Write your observations down and look for a packaging niche you can fil
Listen to and Recruit Others' Perspective.
She met Laurie Ann Goldman at the Saks Fifth Avenue in Atlanta in 2001, while she was on maternity leave from her employer at the time, Coca-Cola. Goldman was specifically looking for a Spanx product, and the pair exchanged contact details—Goldman became the CEO of Spanx in 2002.
Goldman crafted a business model for the company based on lessons she learned during her 10-year stint at Coke: thinking big, starting small, and scaling fast. She advised her team at SPANX to focus on product quality over profit margins.
Free Yourself from Execution.
Just 2 weeks ago, founder Sara Blakely sold a majority stake in Spanx to Blackstone, valued at $1.2 Bilion
PART 2
Question 1: Why should I care about this problem?
Market opportunity: The number of women was on the increase
Question 2: What does success look like?
Question 3: How might I solve this problem?
Question 4: How should I actually solve the problem?
Question 5: How can I take action?
Whenever you’re ready, there are 3 ways I can help you:
In EPISODE 8, we take a deep dive into Amazon’s business model. The company started out selling books. But that was a beta test for everything else it could sell online.
We look at the company's strategy to sell everything else and how it keeps customers in its ecosystem.
We leave you with questions you can ask yourself about your business. What can you do to become indispensable?
WHERE AMAZON STARTED
1. Figure out what your customers crave.
Amazon's initial work with book sales helped it recognize that people cared quite a bit about getting goods as quickly as possible. This realization helped Amazon as it began to offer different products. It recognized that the delivery logistics involved were just as important as the quality of the goods it offered.
Figure out what truly matters to your customer base, and adjust your business model to address those needs.
2. Create Unexpected Value
Delight your own customer base by solving problems they never knew existed. Pinpoint a shortcoming that people generally accept as a cost of doing business -- slow delivery, a lack of options or a lackluster review system -- and explore potential ways to eliminate those stumbling blocks. Once Amazon solidified its logistics based on one product category, it began to implement its model to other verticals.
3. Satisfy every customer.
Lesson here is that if your company can meet a basic human need (and do it better than anyone else), you're in solid shape to carve out a substantial customer base.
4. Pivot into things you make
Until the Kindle was introduced in November 2007, Amazon sold stuff. It didn’t make anything. But Bezos knew that ebooks wouldn’t take off without a sweet device on which to read them and an online store to make purchasing them easy. First-mover status does not necessarily guarantee that a company will lock up an entire category, but it worked for Steve Jobs, and Bezos was confident it would work for Amazon. Today, Amazon maintains an estimated 60% of ebook sales
This pivot into hardware, while surprising at the time, also helped usher in Amazon’s whole cloud computing initiative, because like Apple, Bezos wants to lock in customers into his ecosystem. Purchase ebooks, music and now movies from Amazon, store them in Amazon’s cloud, play them on Amazon’s device and, with a nod to Microsoft’s Windows strategy, if you don’t want to buy a Kindle you can use Amazon’s Kindle app on your iPad.
More than merely wanting to sell as much stuff as they can to the most people, Amazon strives to become so ingrained in people’s lives that they can’t imagine living without it.
Whenever you’re ready, there are 3 ways I can help you:
We take a look at companies with successful business models and companies who successfully pivoted their business models. We share questions you can ask yourself as a leader if you think you need to make a pivot too?
COMPANIES WITH SUCCESSFUL BUSINESS MODELS
When they were founded, they didn’t have rivals.
WHAT DID THEY HAVE IN COMMON?
Kathie's STORY: While working at WSJ, and then consulting with multiple companies, we concentrated on LTV (Life Time Value) for our customers. Segmenting out those customers who would bring added value, allow for increased products and services, allowed companies to positively contribute to the bottom line and grow their businesses competitively.
NETFLIX SUCCESSFULLY PIVOTED ITS BUSINESS MODEL
Mailing DVD’s to pivoting to an online streaming service
Why Streaming Video Beat Rival Models:
QUESTIONS YOU CAN ASK YOURSELF ABOUT YOUR BUSINESS MODEL
LOOK AT YOUR COMPETITION
And then you “re-loop” the continuous improvement on the strategy.
QUESTION: CEOs of mature companies should ask themselves, “When did our annual strategy process last generate a truly breakthrough idea?” like ride-sharing or mobile banking or even “streaming as we discussed above”?
TO RECAP: HOW CAN YOU ASSESS A PIVOT IN YOUR BUSINESS MODEL?
Whenever you’re ready, there are 3 ways I can help you:
Let's talk about benchmarks. Better known as KPI's. These are the 10 or so metrics that will be used to track progress. We also talk about how to talk strategy to team members so they can execute on the HOW.
STEP 1 THE LANGUAGE FOR SHARING STRATEGY WITH OPERATIONS
STEP 2 SELECT THE RIGHT KPI’s
STEP 3 THE LANGUAGE FOR SHARING STRATEGY WITH TEAM MEMBERS
STEP 4 Define the Long-Term Strategic Objectives
EXAMPLE: Amazon's primary goal: link the digital and brick-and-mortar shopping experience in order to be part of every single purchase made.
A short-term strategy includes a detailed action plan: what platforms will the marketing appear (TV, radio, print, social media). Who will carry out the strategies, budget, profit, etc
Whenever you’re ready, there are 3 ways I can help you:
How do you road test your strategy? How do you poke holes in it to see if it can stand up to the market forces? In this episode, we are going to share how to do a SWOT Analysis.
1. START BY ASKING ADDITIONAL QUESTIONS.
2. DO A SWOT ANALYSIS
STRENGTHS- Ask yourself
WEAKNESSES
OPPORTUNITIES
Customer segmentation and targeting is critical to developing your strategy and understanding the overall needs and lifestyle preferences that you will serve.
What needs or wants define your ideal customer? Utilizing surveys of current customer makeup will show gaps of fulfilling those needs.
What characteristics describe your typical customer? In my past brand building and strategic planning, I would have the teams create a Brand Persona- Give them a name and describe them so that we can bounce the strategy off of that persona for clarification.
Are there different profiles based on needs, wants, and characteristics? And do they align differently with each of those characteristics while remaining true to the umbrella persona?
For the segments of the target customers, are there clear communication channels and platforms to reach a large, targeted audience in that segment?
THREATS
Whenever you’re ready, there are 3 ways I can help you:
Let’s say you are ready to think strategy, how do you get started? In this episode, we will talk about the steps to take and much of this is shaped by Kathie's time at the Wall Street Journal to build up the Lifestyle Brands division.
THINK STRATEGY
1. To Get Started You Will Need to:
2. Establish a Timeline
3. Invest the Time Needed
1-2 Weeks (1 – 1.5 Hour Meeting with CEO/Owner, Strategic Director, and facilitator to discuss process, information collected and direction on how often you plan to revisit the strategy and reassess.
4. Questions to Ask the Planning Team
CREATE A BRAND PLAYBOOK
COMMUNICATIONS
Whenever you’re ready, there are 3 ways I can help you:
Currently, only 63% of individuals take the time to “strategize/plan” for the future of their organization or their team.
In this episode, we will explore WHY we don’t strategically plan? What is strategic planning?
WHY DON'T WE STRATEGIZE?
WHAT IS STRATEGIC PLANNING?
1. It provides a sense of direction and outlines measurable goals.
It helps to prioritize efforts, allocate resources, ensure goals are backed by data and sound reasoning It guides day-to-day decisions, tracks progress and informs when its time to make change.
2. Strategic planning is an evolving process—not a one-time meeting. In a study of HBS graduates who started businesses, 93 percent of those with successful strategies evolved and pivoted away from their original strategic plans.
3. Strategic planning can come out of crisis or unexpected events. When we run into unanticipated opportunities and threats, we have to respond. Sometimes we respond successfully; sometimes we don’t. But most strategies develop through this process.
4. Strategic planning requires time, effort, and continual reassessment.
BENEFITS OF STRATEGIC PLANNING
1. Have one vision. Have several 'sub visions'
Create a single vision, make everyone aware of your company’s goals, how and why those goals were chosen, and what they can do to help reach them. Make sub visions so a manager doesnt make decisions on a team level that counteracts the bigger goals' efforts.
2. Discover where the bias lives?
Here are examples of what bias looks like. Examine where they may lie in your organization.
Enlist others with differing views and opinions to help look for information that either proves or disproves the idea.
3. Track Progress using KPIs
Create metrics that measure to find out if every level of your organization is aligned. Pivot your KPIs as goals shift and communicate the reasons for change
QUESTIONS TO ASK UNDER PRESSURE & MAKE GOOD DECISIONS
David Robinson, author of "The Substance of Leadership," wrote 7 questions to lead Marines and teaching them to make good decisions under pressure.
1. Is this a decision that I need to make now?
2. Did I consider the context and constraints?
3. Did I get the right people with the right expertise in the room?
4. Did I accurately frame the issue and encourage debate?
5. Did I collect all of the relevant facts and consider all aspects of the issue?
6. Did I identify and appropriately weigh the risks and opportunities?
7. Do I feel enough conviction to be decisive and explain why I made the decision?
Whenever you’re ready, there are 3 ways I can help you:
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