Paul Olsen, CEO, and Kyle Sattler, COO, of Koala Cooling (Round Rock, TX), share how their complementary leadership styles have driven their HVAC and plumbing business to impressive growth. 

From overhauling operational efficiencies to executing a strategic marketing approach with just a 3% spend, the duo has propelled Koala Cooling to exceed $3.3 million in annual revenue.

Paul discusses the importance of operational checklists, while Kyle dives into brand-building strategies that connect with customers. Discover how their partnership inspires innovation and fosters a dynamic culture of success in the trades.

Join us as we discuss:

• [7:32] Planting the seeds for a dynamic business partnership

• [11:21] “Never misses” and driving business efficiencies

• [16:21] A marketing focus on brand-building and SEO map packs

• [26:52] Resolving disagreements and the private equity question
  

Check out these resources we mentioned during the podcast:

• Email Kyle at [email protected] for a copy of his marketing E-book or download it directly here.
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here. 

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Register for Pantheon 2025 - see you in Anaheim!
Prometheus Award Nominations

Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.