I've always been a believer in creating the right seats on the bus, and THEN filling those seats with the right people.

But when you're a family owned business, in a lot of ways, the people are already there, and you have to figure out how to fit them into those seats (and fill in the holes around them).

In this conversation, Ryan Margolin, CEO of Professional Hair Labs, talks about the dynamics of running a family-owned manufacturing business – a topic of relevance for so much of the manufacturing sector.