We all know that customers are the heartbeat of our business. In this episode, I share some information about my customer journey and how I make sure that I leave them feeling appreciated and valued.

Time-Based Notes:

00:30 The book that got me reevaluating my customer's experience

01:29 Building a strong relationship with your customers

03:20 How I exceed their expectations

06:41 How I reward my customers for their Loyalty

09:05 Be sure to ask for feedback and reviews

11:55 How I am trying to reach lost customers

14:18 My pivot to text marketing for my customer's journey

17:11 My customers are referring me in their stories on social

Find me on social - FB | IG

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*Disclaimer: While we strive to provide valuable recommendations and insights, it’s important to note that the opinions expressed in this podcast are solely those of the host and guests. Before using any of the apps or tools mentioned, we encourage you to conduct your own research and investigation to ensure they align with your individual needs and preferences. Your personal discretion is advised when exploring new software or services. Thank you for listening.