In this episode, CJ discusses the business of global payments and B2B fintech with Camilla Matias Morais, COO of Brex. Camilla came up in the FP&A world and is a stellar guide to Brex’s strategic bets and moats. Also covered is how she balances the COO role of risk management and company strategy while also being in the weeds with customer feedback.

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FOLLOW US ON X:

@cjgustafson222 (CJ)

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TIMESTAMPS:

(00:00) Preview

(01:06) Intro

(02:21) Sponsor: Maxio | NetSuite

(05:39) Exploring Fintech Monetization and Business Models

(09:36) How the Founder of the Fyre Festival Possibly Started a Credit Card Company

(11:11) Making Money Out of Free Fintech Services

(14:26) Competitive Moats in Fintech

(16:11) Global Expansion: Brex's Strategy for Success

(21:01) Sponsor: Attio | Thoropass

(23:01) B2C FinTech versus B2B FinTech

(29:57) Lifetime Value of a Brex User

(32:44) Brex’s Northstar Metric

(34:45) Revenue Per Rep: A Deep Dive into Sales Metrics

(38:04) Balancing Strategy and Execution: Insights from a COO

(39:07) Credit Limit and Managing Risks

(44:06) Frameworks for Success: Metrics, Talent, and Internal Mobility

(50:24) Avoiding Burnout

(54:42) Camila’s Career Screw-Up

(58:43) Brex’s Software Stack - Sponsored by Tropic

(1:00:10) Wrap