In this heartwarming episode of The Other 99% Podcast, Lisa and Susan chat with Kim Smith of Lemongrass Spa about her creative “Guys Gift Service.” Kim shares how a single customer request turned into a thriving annual tradition that helps men shop easily for the women in their lives. She walks listeners through how she personalizes each basket, collaborates with local makers, and uses simple systems like Project Broadcast to stay organized. The conversation highlights practical ways to simplify seasonal selling, connect with customers year-round, and make gift-giving effortless for everyone.

Takeaways:

• Listen for Opportunity

• Make Shopping Effortless

• Collaborate Locally

• Use Simple Systems

• Don’t Limit Spending

Memorable Quotes:

“Let them finish before you add them up and say anything else — what else can I get for you? We don’t know what people have in their back pocket.” – Kim Smith

“We need to stop worrying about spending other people’s money; if they want what’s being offered, they’ll buy it.” – Lisa Duck

“I love being the easy button so people can get what they actually want instead of perfume or a sweater they’ll never wear.” – Susan Larimer

Chapters:

00:00 Introduction to Kim Smith and Her Journey

02:30 Innovative Gift Solutions for Men

07:05 Understanding Customer Preferences

11:17 Expanding the Gift Service

13:46 Memorable Gift Experiences

15:56 Engaging Men in Shopping Events

19:52 Leveraging Technology for Business Growth

28:22 Final Thoughts and Advice

Be a audience member on the 100th Episode - https://lisaduck.com/100th-episode/

Find Kim on social: Facebook | LemongrassSpa

#DirectSales #ConferenceHigh #BusinessGrowth #TheOther99%Podcast

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Disclaimer: While we strive to provide valuable recommendations and insights, the opinions expressed in this podcast are those of the host and guests. We encourage you to conduct your own research before using any mentioned tools or services to ensure they align with your personal needs. Thank you for being part of The Other 99%!