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Segment 4: Power Players:
1. Curiosity: Be Interested to be Interesting
2. The Platinum Rule: Treat Others the Way THEY Want to be Treated
3. Follow Through: Think Before You Commit and Do What You Say You Will
4. The Ask: When You Don’t Ask For What You’ve Earned, Your Deposits are Devalued
5. Closing the Account: When Relationships Take Time or Attention Away From More Inner Circles and Become a Burden
Shows
Previous: Episode 13: Recap of Season 4
Next: Episode 2: Season 5 SPECIAL GUEST
Want to learn more about me or Pixel Fire Marketing, my online marketing agency based in Omaha, NE? Visit PixelFireMarketing.com or follow us on Facebook, Instagram, Twitter, or LinkedIn! I would also love for you to connect with me on LinkedIn. Shoot me a request and mention you listened to my show.
Segment 3: Radiate Outward; Listening & Sharing
1. To Be Strong for Others, You Have to Be Strong For Yourself
2. How to Radiate Outward:
· Take time for yourself
· Know yourself
· Have boundaries and deal-breakers
· Put the inner circles before the outer
3. Why Listening is Critical
4. How to Share Appropriately
Segment 2: Engagement Equity in the Office, Leadership & Networking Groups
1. Takers, Matchers & Givers
2. A Paycheck is Not the Only Deposit a Leader Needs to Make
3. Networking: Random vs Recurring
· How to make deposits in each
· What happens when tit for tat develops in a group
· What happens when EE develops in a group
So glad you took the time to download my show notes for episode 1, Season 5 of Earn the Ask! I’m excited to share this concept with newcomers and to explain more about this philosophy to those who are already familiar.
My Social Media Links
Please connect with me and say hi! It’s my goal to give plenty of value (deposits!) via my social media channels and I’d love for you all to be a part of my groups.
LinkedIn: https://www.linkedin.com/in/angela-chaney-a401ba7/
Twitter: @AngelaChaney33
Facebook: Angela Chaney-Engagement Equity
Private Engagement Equity Facebook Group: https://www.facebook.com/groups/405529950468135
Book Suggestions from This Episode
Engagement Equity: Earn the Ask by Angela Chaney
The Thank You Economy by Gary Vaynerchuk
Give and Take by Adam Grant
Attached: The New Science of Adult Attachment and How It Can Help You Find and Keep Love by Amir Levine
The Five Love Languages by Gary Chapman
Daring Greatly by Brene Brown
Friendfluence: The Surprising Ways Friends Make Us Who We Are by Carlin Flora
The Friendship Crisis: Finding, Making, and Keeping Friends When You’re Not a Kid Anymore by Marla Paul
The Necessity of Strangers: The Intriguing Truth About Insight, Innovation, and Success by Alan Gregerman
Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone by Brene Brown
To Sell is Human by Daniel Pink
Ask for More: 10 Questions to Negotiate Anything by Alexandra Carter
Resources from This Episode
ROCKSBOX
Code for a free month: ANGELACBFF118
Segment 1: What is Engagement Equity & EE and Social Media
1. EE in Personal Life
2. EE in Social Media
· 80% of posts should give value
· 20% can be an ‘ask’ (through posts or through Facebook ad campaign)
Episode 7: Be Engaged to be Successful
Segment 1: What Does “Being Engaged” Mean?
1. Employee Engagement is the emotional commitment the employee has to the organization and its goals.
2. It’s not the same for every employee or every leader.
3. The Ten Cs of Employee Engagement
Segment 2: Being Engaged as a Leader
Curiosity is key.
Segment 3: Engaging Your Team
How to promote flexibility and positive emotions.
Segment 4: Top Tips on Being Engaged
Create the right environment and eliminate barriers.
Episode 8: Craft the Ask
Segment 1: What is “The Ask” and Why is It Important?
The Ask is making a withdrawal from an account: here's how to do it correctly.
Segment 2: Timing and Size of the Ask
Making the right type of ask at the right time.
Segment 3: What Happens When Your Ask is Rejected?
Segment 4: Top Tips on Making the Ask
Episode 9: Give to Succeed
Segment 1: Why Does it Pay to Be a Giver?
Segment 2: Giving of Your Time and Knowledge
Segment 3: Giving of Your Energy, Skills, Ideas, and Interactions with Others
Segment 4: Top Tips on Giving to Succeed
Episode 10: Interview with Chris Bober
Segment 1: Chris’s Time in the NFL
Segment 2: Making the Transition to Business
Segment 3: Giving Value
Segment 4: Resources and Favorites
Favorite book(s).
Never Split the Difference: Negotiate As If Your Life Depended On It by Chris Voss and Tahl Raz
How to Win Friends and Influence People by Dale Carnegie
Killing Kennedy: The End of Camelot by Bill O’Reilly and Martin Dugard
The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews
Episode 11: The Platinum Rule
Segment 1: The Difference Between the Golden and Platinum Rule
Segment 2: Knowing Thyself and Others: The Key to the Platinum Rule
Segment 3: Using Platinum Rule in the Office
Segment 4: Using Platinum Rule with Customers and Networking Partners
Episode 3
Segment 1: Introduction to Charlotte and the 3-F Formula
1. Charlotte’s background
2. How Charlotte developed the book
3. How the formula gives value to customers
Segment 2: More Specifics about Charlotte’s Book
1. What is the 3-F Formula?
2. What are the 3 Cs of a conversation?
Segment 3: The 3-F Formula and Power Players
1. What Power Players does 3-F use?
2. What are some new power players Charlotte has identified?
Segment 4: The 3-F Formula and Empathy
1. How empathy has been lost in customer service
2. How the 3-F brings empathy back
3. Why empathy is important in customer service
Episode 4: Build a Strong Network with Engagement Equity
Segment 1: Being a Superconnector
1. Building a network is about connecting others
2. 80/20 rule in building your network
3. 9 takeaways from Superconnector
Segment 2: Using Curiosity and Listening to Build a Network
1. Using Curiosity to Build a Network
2. Using Listening to Build a Network
3. The more you’re interested in others, the more interesting you’ll be to them (and the more they will want to help you)
Segment 3: Using the Platinum Rule and Follow-Thru to Build a Network
1. What is the Platinum Rule and why is it different from the Golden Rule?
2. Platinum Rule and Golden Rule in Recurring vs Random networking opportunities.
3. Using Follow-Through to Build a Network
4. Common reasons why we don’t follow through
Segment 4: Top Tips on Using EE to Build a Strong Network
1. Designate certain days or times for relationship-building
2. Straddle several industries to set yourself apart
3. Combine business and pleasure…but with boundaries
4. Know when to close the account
5. Identify those who need you the most
6. Have the right mentality (learner vs teacher, helper vs salesperson)
7. Don’t take things personally
8. Realize everything is connected
Episode 5: Engagement Equity and Team Building
Segment 1: Why Team Building is Important and What it Means to You
4. You are only as strong as your team.
5. Identifying who is on your team.
6. Why building a strong team is crucial.
7. What do you want your team to look like?
Segment 2: Building a Strong Team From the Beginning
Segment 3: Team Building for Veteran Members of Your Team
Using listening and curiosity.
Segment 4: Top Tips on Using EE to Strengthen Your Team
Episode 6: Radiate Outward by Knowing Thyself
Segment 1: The Concept of Radiating Outward and How Knowing Yourself is Never Over
1. Radiating outward starts will filling your own circle.
2. Never stop knowing—it’s dangerous to think you’ll ever truly know yourself.
3. Mindset and knowing yourself.
Segment 2: Knowing Your Personality
1. Introvert vs Extrovert
2. Feminine vs Masculine
3. Love Language
4. Personality Type
Segment 3: How to Use Knowing Yourself to Radiate Outward
1. Set up your environment for success.
2. Help others get to know you: sharing.
Segment 4: Top Tips on Knowing Yourself to Radiate Outward
1. Take time to be still.
2. Know what calms you.
3. Identify one or two good sounding boards.
4. View everything as data.
5. Journal.
More book recommendations from Season 4!
Make Your Bed: Little Things That Can Change Your Life…and Maybe the World by William H. McRavern
Ask for More: 10 Questions to Negotiate Anything by Alexandra Carter
Give and Take: Why Helping Others Drives Our Success by Adam Grant
You’re Not Listening: What You’re Missing and Why it Matters by Kate Murphy
Little Face by Sophie Hannah
Work by Referral: Live the Good Life! Proven Strategies for Success and Happiness in the Real Estate Business by Brian Buffini and Joe Niego
Never Split the Difference: Negotiate As If Your Life Depended On It by Chris Voss and Tahl Raz
How to Win Friends and Influence People by Dale Carnegie
Killing Kennedy: The End of Camelot by Bill O’Reilly and Martin Dugard
The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews
Episode 1
Segment 1: What is Engagement Equity & EE and Social Media
1. EE in Personal Life
2. EE in Social Media
· 80% of posts should give value
· 20% can be an ‘ask’ (through posts or through Facebook ad campaign)
Segment 2: Engagement Equity in the Office, Leadership & Networking Groups
1. Takers, Matchers & Givers
2. A Paycheck is Not the Only Deposit a Leader Needs to Make
3. Networking: Random vs Recurring
· How to make deposits in each
Segment 3: Radiate Outward; Listening & Sharing
1. To Be Strong for Others, You Have to Be Strong For Yourself
2. How to Radiate Outward:
· Take time for yourself
· Know yourself
· Have boundaries and deal-breakers
· Put the inner circles before the outer
Segment 4: Power Players:
1. Curiosity: Be Interested to be Interesting
2. The Platinum Rule: Treat Others the Way THEY Want to be Treated
3. Follow Through: Think Before You Commit and Do What You Say You Will
Episode 2
Segment 1: Why It’s Important to Identify Your Target Market
3. When You Market to Everyone, You Market to No One
4. Your Customers Want to Feel Like Individuals
Segment 2: Power Players: Curiosity and Listening
4. Curiosity is the Key to an Interesting and Engaged Life
· Ask questions and listen to the answers.
· When you are curious, you learn more and retain information better.
· To be more curious, hang out with other curious people, be open to change and the unexpected, and read outside your comfort zone.
5. Listening –TRULY listening—is the Best Way to Connect
· Many think they are good listeners but most people feel others don’t listen to them.
Segment 3: Using Curiosity and Listening to Identify Your Target Market and Hone Your Message
5. Using Curiosity
· Ask questions to identify target (social media, in your networking circles, do research, send out surveys, etc.)
· Once you get answers, ask more questions
· Listen to the right people.
Segment 4: How to Continue to be Flexible and Enhance Your Market and Message
1. Don’t get married to one target.
2. Keep listening and keep being curious to see how your target or their needs are changing.
Thank you for joining me for Episode 12, my recap of Season 4!
My Social Media Links
Please connect with me and say hi! It’s my goal to give plenty of value (deposits!) via my social media channels and I’d love for you all to be a part of my groups.
LinkedIn: https://www.linkedin.com/in/angela-chaney-a401ba7/
Twitter: @AngelaChaney33
Facebook: Angela Chaney-Engagement Equity
Private Engagement Equity Facebook Group: https://www.facebook.com/groups/405529950468135
Book Suggestions from The Season
Engagement Equity: Earn the Ask by Angela Chaney
Quiet: The Power of Introverts in a World That Can’t Stop Talking by Susan Cain
Please Understand Me: Character & Temperament Types by David Kiersey and Marilyn Bates
Please Understand Me II by David Kiersey and Marilyn Bates
Mars and Venus Together Forever: Relationship Skills for Lasting Love by John Gray
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman and Paul White
Blink: The Power of Thinking Without Thinking by Malcolm Gladwell
The Midnight Library by Matt Haig
The Thank You Economy by Gary Vaynerchuk
Give and Take by Adam Grant
Attached: The New Science of Adult Attachment and How It Can Help You Find and Keep Love by Amir Levine
The Five Love Languages by Gary Chapman
Daring Greatly by Brene Brown
Friendfluence: The Surprising Ways Friends Make Us Who We Are by Carlin Flora
The Friendship Crisis: Finding, Making, and Keeping Friends When You’re Not a Kid Anymore by Marla Paul
The Necessity of Strangers: The Intriguing Truth About Insight, Innovation, and Success by Alan Gregerman
Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone by Brene Brown
To Sell is Human by Daniel Pink
Ask for More: 10 Questions to Negotiate Anything by Alexandra Carter
Dear Edward by Ann Napolitano
The House on Pooh Corner by A.A. Milne
Team of Rivals by Doris Kearns Goodwin
Curious: The Desire to Know and Why Your Future Depends On It by Ian Leslie
A Curious Mind: The Secret to a Bigger Life by Brian Grazer
Ask for More: 10 Questions to Negotiate Anything by Alexandra Carter
The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life by Mark Manson
The Customer Communication Formula by Charlotte Purvis
Superconnector: Stop Networking and Start Building Business Relationships that Matter by Scott Gerber & Ryan Paugh
Never Lose a Customer Again by Joey Coleman
White Teeth by Zadie Smith
The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz by Erik Larsen
Room by Emma Donoghue
Get Out of Your Own Way: A Skeptic’s Guide to Growth and Fulfillment by Dave Hollis
To Sell is Human: The Surprising Truth About Moving Others by Daniel Pink
How to Stop Time by Matt Haig
Finding Flow by Mihaly Csikszentmihalyi
Mindset by Carole S. Dweck
The Five Love Languages by Gary Chapman
Stillness is the Key by Ryan Holiday
The Things They Carried by Tim O’Brien
The Best Place to Work by Ron Friedman
The Five Languages of Appreciation in the Workplace by Gary Chapman and Paul White
The Truth About Employee Engagement by Patrick Lencioni
Mindset by Carole S. Dweck
All You Have to Do Is Ask: How to Master the Most Important Skill for Success by Wayne Baker
Everything, Everything by Nicola Yoon
Segment 4: Using Platinum Rule with Customers and Networking Partners
1. Find a way to have conversations with your customers (social media, in person, etc.)
2. Don’t treat all customers or clients the same (how and how often they like contact, etc)
3. Educate your team on who your clients are (individually or persona)
4. Be present in your networking groups
5. Schedule 1-1s to get to know networking partners better
6. Block out extra time before/after meetings
7. Teach others what you know
Segment 3: Using Platinum Rule in the Office
1. Learn as much as you can during onboarding
2. Have regular 1-1s and listen
3. Create a flexible environment where employees can be themselves
4. Show your team you know yourself—lead by example
From the publisher's feed
Welcome to the Earn the Ask show with Angela Chaney.
Catch this show live by downloading the IBGR Business Growth Radio App for Android and iOS and gain access to even more great resources. Find the IBGR Business Growth Radio App on Google Play and in the Apple App Store.
Earning the ask is based on our company's philosophy of Engagement Equity and is all about giving your clients or prospects value and earning the right to ask them to take an action. That action can be to visit your website, come to an event you are hosting, leave you a review, or, ultimately, buy your product or service. Too many entrepreneurs ASK without first earning the right to do so. They sell, sell, sell and never think about first giving value and establishing trust.
I am the current owner of Pixel Fire Marketing, an online marketing company based in Omaha, NE. I have more than 20 years of experience in print and online marketing as well as content creation. I focus on helping small to medium-sized businesses grow their businesses through Engagement Equity and enhancing the customer journey.
Listen to Angela LIVE on the IBGR Business Growth Radio App.