Jenny Rappaport has some things to say, and if you’re a car dealer, it would be wise to listen.

The CEO of F&I and training provider EFG Companies has returned to the Auto Remarketing podcast, and in a wide-ranging conversation with Auto Remarketing associate editor Andrew Friedlander she discusses affordability issues, the importance of the back end on dealership profits, ways dealers can best use artificial intelligence to drive value and ROI, how dealers can avoid taking unnecessary risks in these unpredictable times, and a lot more.