Employee Engagement: The Heart of Business Success Archives - WebTalkRadio.net

What can we learn about employee engagement from what it takes to maintain strong family relationships? Plenty, according to Roberta Moore, former corporate financial executive turned marriage and family counselor and executive coach. In this fascinating interview, you’ll hear about the striking parallels between fostering healthy relationships in the workplace and the “homeplace.” You’ll learn how to apply important basic principles from the world of family counseling to creating the kind of safe and trusting work environment that it takes to optimize employee engagement.

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Bonus mini-interview: Following Roberta’s interview, hear from Eric Thomas about an online performance evaluation tool called Trackstar – efficient, effective and easy to use.

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When the practice of “open book management” (OBM) was introduced by Springfield Remanufacturing Company (SRC) in the mid-1980s, it started a revolution that continues to this day. It’s been described as “lightning in a bottle” by one business writer, and it has transformed thousands of companies from struggling to stardom. The success of OBM spawned a book written by the company’s president, Jack Stack, called “The Great Game of Business.” It is one of the most highly acclaimed business books of the last two decades, and the 20th anniversary edition was just released on July 16. The popularity of OBM also led to an SRC business venture, a consulting firm named after the book. Patrick Carpenter, Vice President of The Great Game of Business, provides an insider’s glimpse into what is arguably the most potent tonic for success on the business landscape today.

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Many people have the flawed notion that mentoring is merely an informal connection that employees make with a guru who showers them with wisdom and insight. If you want to do it right – in a way that provides significant benefits for the learner, the mentor and the organization – Rik Nemanick from The Leadership Effect offers sage advice on how to make mentoring a powerful tool that goes far beyond what most organizations expect or appreciate.

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We’ve all heard about the value and the power of positive thinking, along with the impact it can have on people’s lives. Now, you can learn how to apply those principles throughout your organization with the tools and techniques available through Asset-Based Thinking (ABT). Dr. Kathy Cramer of The Cramer Institute, talks about what ABT is … how it works … and the results it has produced for her clients. Kathy is nationally known as the founder of the ABT Global Movement. She is also the author of seven best-selling books on ABT, winner of an Emmy Award for her films on stress, and two-time guest on the Oprah Winfrey Show. You won’t want to miss this powerfully “positive” interview.

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Sometimes the best way to maintain control in an organization is to give it up. Sound crazy? Not if you hear how Jim Shaffer of the Jim Shaffer Group talks about it. Jim offers sage advice and sound direction on how to “lead by letting go” – how to give employees the guidance and resources they need, and then “get out of the way” so they can do the kind of extraordinary work they’re able and eager to do. You’ll also learn about Jim’s big beef with one the biggest employee performance killers – friction – which he describes as the main reason why most organizations are “underpowered.“ He talks about what friction is, why it exists and how to overcome it.

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Nationwide surveys done by big name research firms show that employee engagement is in a pretty dismal state in companies throughout the country. Gallup’s latest report on employee engagement reveals that only about 30% of employees are fully engaged – going the extra mile. About 50% are somewhat engaged, and almost 20% are actively disengaged – laying back on the oars or rocking the boat. Yet so many companies continue to report their own individual engagement scores are in the 80%-90% range. What accounts for that disconnect? More importantly, how can companies do a more realistic assessment of where they stand on employee engagement before they charge down the path to improving it? Organizational psychologist and engagement assessment expert, Bob Grace from the Leadership Effect, provides some penetrating insights into where companies fall short in their assessment practices, and he offers hard-nosed practical advice on how to do it better.

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