Strategy is not just for leaders anymore. Changing times have brought changing attitudes and expectations among employees. They want to know more about what’s going on in the company and in the marketplace. What’s more, they want to know how strategy affects them and what they can do it about it. In short, they want to be in on the ground floor of strategic business conversations, according to leadership and communication expert, David Grossman of the Grossman Group. Learn about the mistakes that leaders make in the way they typically develop and deploy strategic plans – and discover the kind of impact it can have on company performance when employees are given an opportunity to understand more about the company strategy and how they can help bring it to life.

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It’s one thing to think positive in a challenging business environment. The task gets a lot bigger when it comes to being a leader who sets an example for the power of positive thinking day by day. Dr. Kathy Cramer of The Cramer Institute offers important insights and valuable tips on how to be a force for potential and possibilities based on her latest book, “Lead Positive: What Highly Effective Leaders See, Say and Do.”

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Getting employees aligned and engaged requires an approach to communication that creates “shared meaning” from a dialogue that puts as much emphasis on story-listening as story-telling. Hear Sheri Rosen, VP of Communication for Frost, a banking and financial services company, talk about employee communication strategies and tactics that have helped them garner recognition as one of J.D. Power’s Top 50 Customer Champions for 2014.

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A lot of people think about communication as merely crafting and distributing messages – usually to inform, educate, entertain or influence an “audience.” But the traditional “show and tell and sell” method of communication is giving way to more of an interactive conversation model in organizations that want to achieve a high level of employee engagement. In this program, Linda Bergman, Vice President of Communication for Rabo AgriFinance, offers keen insights and helpful tools that support the kind of dialogue and connectivity that’s essential for a communication system and process that keeps employees tuned in, turned on and eager to go the extra mile.

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Few companies have been able to create the kind of employee engagement culture that produces world-class leadership and business success like Southwest Airlines. In this interview, Ginger Hardage, Senior Vice President of Culture and Communications, reveals the philosophy, tools and techniques – as well as the business impact – of the engagement efforts that have made Southwest the envy of the airlines industry. It all starts with clear expectations for all employees and a commitment to doing whatever the company can to support people in living up to those ideals – a warrior spirit, a servant’s heart, and a fun-loving attitude.

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Too often employee engagement efforts get caught in a type of program trap where the organization is checking off activity boxes instead of getting to the heart of what gets people tuned in and turned on. Hear veteran HR expert, John Baldino, share helpful insights on how to reach people where it matters – and how to get management on board with meaningful ways for getting employees fully engaged.

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Organizations say they are open and eager for employees to help make improvements in the companies where they work. But most traditional suggestion programs have been pretty dismal failures. Mike Simms of Simms Consulting has a better way. Drawing on his personal experience as a General Manager for a Baldrige Award winning company, Wainwright Industries, Simms offers provocative ideas on why traditional methods for generating employee improvement ideas don’t work – and what organizations can do to make continuous improvement part of the way employees think and act every day, ultimately implementing improvements at a level that most companies can barely imagine

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The typical workplace can be deadly serious – which doesn’t help much to foster a high-level of employee engagement. Steve Hughes has a very special niche in the consulting world – he’s an expert on how to use humor for serious impact in a business setting. In this entertaining interview, you’ll learn some of Steve’s tips and techniques that you can apply to engage employees through humor – even if you’re not ready for prime time at your local comedy club.

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Management thinking about the role of employees in the workplace has evolved a great deal since the first assembly lines were implemented more than 100 years ago. However, a lot of managers still today operate like they would prefer to have employees deposit their hearts and the brains at the door when they come into work and pick them again when they leave at the end of the day. In this enlightening interview, you will hear employee engagement expert, Mike Snider, talk about how to “heal the corporate lobotomy” that keeps organizations from the getting everything that employees are both eager and able to contribute to the success of the business.

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In the end, the most important thing that any organization needs in order to stay in business and be successful is to build trust with the people who matter most – inside and out. Trust-building spans every aspect of an organization’s operation, especially when it comes to managing a crisis situation. In this engaging interview, communication guru and crisis management expert, Jim Lukaszewski, shares compelling and entertaining insights on how to build the trust and integrity that every company needs to develop with its critical stakeholders.

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