On our first episode of The Unleashing Leaders podcast, host Lee Scott is joined by Angela Marshalek, the Director of Training and Organizational Development for Bassett Mechanical.

Angela shares her insights on style under stress and self-awareness, emphasizing the importance of identifying our triggers and managing our responses. Angela proposes mindfulness and resilience as a way to deal with challenging situations and suggests focusing on the present moment rather than dwelling on the past.

Listen in to learn how coaching and feedback are important for understanding employees' perspectives and creating customers for life.

Additional Resources:

Connect with Angela on LinkedIn

Learn more about Bassett Mechanical

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Key Takeaways:

• Identify patterns in your behavior that lead to stress or positive performance
• Avoid falling into complacency
• Practice gratitude to counteract negative thinking