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This week on the pod we have Eli Weiss, DTC twitter darling and Director of Customer experience at Olipop.

Here's what you'll hear on the pod:

📦 The power of transparency 

📦 Respect your UX data 

📦 Beyond the customer survey 

📦 Customer success = reaching out before shit hits the fan 

📦 The most underutilized moment in the brand experience

📦 Act as though a human would act

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