In today’s episode, hosts Solomon and Allan recap the important pieces of episodes six and seven. In episode six, Dawn Daggett joins us to discuss the importance of branding and collections language. Sol, Allan, and Dawn discuss “no-no” words that should never be used in the pest control industry. In episode seven, guest speaker Eric Bassett joins us to talk about company culture and inside sales. Eric discusses the importance of giving employees resources and personal development to create leaders within your pest control organization. Join us next week as we recap episodes eight and nine.