Eric and Jake kicked off today’s episode discussing the importance of having a customer agreement, which outlines the services provided, payment details, and other legal protections. They answer a question posted in the Bug Bux Facebook group by Jordan Wheeler. The question is “I've seen more D2D companies doing 18-24 month agreements. What is your general pest agreement length?” Topics include: Introduction (0:00)  Topic Introduction: Pest Agreement Length (3:17) Importance of Customer Agreements (5:00)  Philosophy Behind Term Commitments (6:30)  Pros of Not Having a Term Commitment (10:07)  The Value of Contracts in Customer Retention (13:40)  Pros and Cons of 18- to 24-Month Agreements (19:06)  Final Thoughts on Contracts and Customer Relationships (26:00)

Eric and Jake kicked off today’s episode discussing the importance of having a customer agreement, which outlines the services provided, payment details, and other legal protections. They answer a question posted in the Bug Bux Facebook group by Jordan Wheeler. The question is “I've seen more D2D companies doing 18-24 month agreements. What is your general pest agreement length?” Topics include: Introduction (0:00) Topic Introduction: Pest Agreement Length (3:17) Importance of Customer Agreements (5:00) Philosophy Behind Term Commitments (6:30) Pros of Not Having a Term Commitment (10:07) The Value of Contracts in Customer Retention (13:40) Pros and Cons of 18- to 24-Month Agreements (19:06) Final Thoughts on Contracts and Customer Relationships (26:00)

Eric and Jake kicked off today’s episode discussing the importance of having a customer agreement, which outlines the services provided, payment details, and other legal protections. They answer a question posted in the Bug Bux Facebook group by Jordan Wheeler. The question is “I've seen more D2D companies doing 18-24 month agreements. What is your general pest agreement length?” Topics include: Introduction (0:00)&nbsp; Topic Introduction: Pest Agreement Length (3:17) Importance of Customer Agreements (5:00)&nbsp; Philosophy Behind Term Commitments (6:30)&nbsp; Pros of Not Having a Term Commitment (10:07)&nbsp; The Value of Contracts in Customer Retention (13:40)&nbsp; Pros and Cons of 18- to 24-Month Agreements (19:06)&nbsp; Final Thoughts on Contracts and Customer Relationships (26:00)

Ep 127: Customers "Under Contract" - Pros and Cons of 12, 18, and 24-Month Commitments

The Bug Bux Podcast is your go-to resource for launching, growing, and scaling a successful pest control company. Hosted by Allan Draper, entrepreneur, investor, and founder of multiple high-growth service businesses, the podcast delivers real-world insights and proven strategies for pest control owners ready to level up. Allan brings a unique perspective as someone who has built and led pest control companies from the ground up, scaling from zero to multi-million dollar operations. With a passion for entrepreneurship and a deep love for the pest control industry, he shares not just tactics, but mindset shifts and leadership principles to help owners win in business and life. Each episode features expert guests, in-depth conversations, and powerful solo sessions where Allan breaks down everything from pricing strategies and P&amp;L breakdowns to team building, vendor relationships, and personal development. Whether you’re just starting out or looking to break into the PCT Top 100, the Bug Bux Podcast will help you become a bug money millionaire.

Business

Entrepreneurship

Management

The Bug Bux Podcast is your go-to resource for launching, growing, and scaling a successful pest control company. Hosted by Allan Draper, entrepreneur, investor, and founder of multiple high-growth service businesses, the podcast delivers real-world insights and proven strategies for pest control owners ready to level up. Allan brings a unique perspective as someone who has built and led pest control companies from the ground up, scaling from zero to multi-million dollar operations. With a passion for entrepreneurship and a deep love for the pest control industry, he shares not just tactics, but mindset shifts and leadership principles to help owners win in business and life. Each episode features expert guests, in-depth conversations, and powerful solo sessions where Allan breaks down everything from pricing strategies and P&L breakdowns to team building, vendor relationships, and personal development. Whether you’re just starting out or looking to break into the PCT Top 100, the Bug Bux Podcast will help you become a bug money millionaire.

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Ep 127: Customers "Under Contract" - Pros and Cons of 12, 18, and 24-Month Commitments

Ep 127: Customers "Under Contract" - Pros and Cons of 12, 18, and 24-Month Commitments

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