keywords:

 

dentistry, patient reviews, oral surgery, Google reviews, responding to reviews, patient feedback, dental practice, marketing, customer service, reputation management, Serv Wahan, Joe Doctora, Dr. Wahan, Dental Podcast

 

summary:

 

In this conversation, Dr. Joe Doctora discusses the significance of patient reviews in the dental field, particularly in oral surgery. He shares insights on how to effectively gather and respond to reviews, the impact of Google reviews on practice visibility, and strategies for handling negative feedback. The discussion emphasizes the importance of patient communication, learning from experiences, and maintaining a positive online reputation.

 

takeaways:

titles:

Sound Bites:

Chapters:

 

00:00 Introduction to Reviews and Their Importance

02:35 Strategies for Gathering Reviews

05:31 The Impact of Google Reviews

08:32 Handling Negative Reviews

11:02 Learning from Patient Feedback

13:58 Billing Issues and Patient Communication

16:45 The Role of Social Media in Reviews

19:58 Final Thoughts and Insights