In today’s episode, Allan and Eric welcome Lee Thompson. Lee fell in love with the pest control industry after being recruited by Terminix and later ran their 4th largest office in the country. Allan, Eric and Lee discuss why investing in exceptional customer service can have a big impact on your bottom line. Providing great customer service will lead your Pest Control Company to better customer retention, loyalty, and customer acquisition costs.

In today’s episode, Allan and Eric welcome Lee Thompson. Lee fell in love with the pest control industry after being recruited by Terminix and later ran their 4th largest office in the country. Allan, Eric and Lee discuss why investing in exceptional customer service can have a big impact on your bottom line. Providing great customer service will lead your Pest Control Company to better customer retention, loyalty, and customer acquisition costs.

Ep 71: The Power of Exceptional Customer Service For Your Pest Control Company

The Bug Bux Podcast is your go-to resource for launching, growing, and scaling a successful pest control company. Hosted by Allan Draper, entrepreneur, investor, and founder of multiple high-growth service businesses, the podcast delivers real-world insights and proven strategies for pest control owners ready to level up. Allan brings a unique perspective as someone who has built and led pest control companies from the ground up, scaling from zero to multi-million dollar operations. With a passion for entrepreneurship and a deep love for the pest control industry, he shares not just tactics, but mindset shifts and leadership principles to help owners win in business and life. Each episode features expert guests, in-depth conversations, and powerful solo sessions where Allan breaks down everything from pricing strategies and P&amp;L breakdowns to team building, vendor relationships, and personal development. Whether you’re just starting out or looking to break into the PCT Top 100, the Bug Bux Podcast will help you become a bug money millionaire.

Business

Entrepreneurship

Management

The Bug Bux Podcast is your go-to resource for launching, growing, and scaling a successful pest control company. Hosted by Allan Draper, entrepreneur, investor, and founder of multiple high-growth service businesses, the podcast delivers real-world insights and proven strategies for pest control owners ready to level up. Allan brings a unique perspective as someone who has built and led pest control companies from the ground up, scaling from zero to multi-million dollar operations. With a passion for entrepreneurship and a deep love for the pest control industry, he shares not just tactics, but mindset shifts and leadership principles to help owners win in business and life. Each episode features expert guests, in-depth conversations, and powerful solo sessions where Allan breaks down everything from pricing strategies and P&L breakdowns to team building, vendor relationships, and personal development. Whether you’re just starting out or looking to break into the PCT Top 100, the Bug Bux Podcast will help you become a bug money millionaire.

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Ep 71: The Power of Exceptional Customer Service For Your Pest Control Company

Ep 71: The Power of Exceptional Customer Service For Your Pest Control Company

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