Brian recounts his discovery of virtual training, and how it changed everything! This effective, web-based virtual platform allows for cohesive & thorough training which will prevent you from hearing “I never learned that!” or I didn’t know that” ever again. Learn the bigger problem causing the symptoms in your clinic, and how to handle it. Here’s the secret: it all starts with your decision. 

Episode at a glance: 

• You can continually update a virtual training platform  
• You need structures & systems
• Leads to staff retention 
• Education - Duplication - Application 
• Role Play = confidence with application 
• Has to have certification & gamification 

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